Windows 10 WI-FI signal low qulity on laptop

  • Thread starter Thread starter masama_1135
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masama_1135

I have Lenovo Windows 10 laptop. Two weeks ago I started having problems with my Wi-Fi connection – the signal quality on my laptop is very low. It's ok when it's connected to my home Wi-Fi network and close to router, but if I move the laptop just 1 meter from the router, the signal gets so weak I cannot open any sites. Also, before I was able to see the whole list of available networks and now I can see only my own (sometimes other appear, but only for a short while). It’s same when I take the laptop somewhere else. At work it barely connects to WI-FI. My phone (and everyone else’s ) can connect to the Wi-Fi at home and work.

Something happened but I don’t know what. Three days ago I updated Windows (update 2004) hoping it would solve it, but it worked normally for only about 10 minutes.

So far I have:

  • Ran the troubleshooter – it cannot find anything wrong
  • Ran Lenovo hardware scan – says everything is fine
  • Disabled and enabled the device – doesn’t work
  • Re-installed and updated the driver – doesn’t work/there is no update for the driver
  • Changed power plan settings to maximum performance - doesn’t work
  • Tried „ipconfig /release”, and “ipconfig /renew” in Command prompt. It says “no operation can be performed on Wireless Network Connection 2 while it has its media disconnected” and directly under that is says “no operation can be performed on Local Area Connection while it has its media disconnected”.
  • Tried netsh winsock reset, netsh winsock reset catalog, netsh int ip reset reset.log and similar in Command prompt. – doesn't work.

The connection is so slow. Does anyone have any idea what could be wrong?



Name: Ethernet

Description: Realtek PCIe GBE Family Controller

Physical address (MAC): f0:76:1c:da:a1:78

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.73.220/16

IPv6 address: fe80::7d92:e35:e4a6:49dc%3/64

DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1

Connectivity (IPv4/IPv6): Disconnected



Name: Local Area Connection* 17

Description: Microsoft Wi-Fi Direct Virtual Adapter #9

Physical address (MAC): 72:77:81:97:0c:bb

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.158.158/16

IPv6 address: fe80::ecb7:8493:cc7:9e9e%34/64

DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1

Connectivity (IPv4/IPv6): Disconnected




Name: Wi-Fi

Description: Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC

Physical address (MAC): 70:77:81:97:0c:bb

Status: Operational

Maximum transmission unit: 1500

Link speed (Receive/Transmit): 54/48 (Mbps)

DHCP enabled: Yes

DHCP servers: 192.168.0.1

DHCP lease obtained: ‎Tuesday, ‎September ‎1, ‎2020 5:51:57 PM

DHCP lease expires: ‎Tuesday, ‎September ‎8, ‎2020 5:51:57 PM

IPv4 address: 192.168.0.11/24

IPv6 address: fe80::4069:d6a5:172a:3d50%11/64

Default gateway: 192.168.0.1

DNS servers: 83.139.103.3, 83.139.121.8

DNS domain name:

DNS connection suffix:

DNS search suffix list:

Network category: Private

Connectivity (IPv4/IPv6): Connected to Internet / Connected to local network




Name: Local Area Connection* 5

Description: Microsoft Wi-Fi Direct Virtual Adapter #3

Physical address (MAC): 72:77:81:97:0c:bb

Status: Not Present

Maximum transmission unit: 0

Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 7

Description: Microsoft Wi-Fi Direct Virtual Adapter #4

Physical address (MAC): 70:77:81:97:0c:bb

Status: Not Present

Maximum transmission unit: 0

Connectivity (IPv4/IPv6): Disconnected



Name: Local Area Connection* 15

Description: Microsoft Wi-Fi Direct Virtual Adapter #7

Physical address (MAC): 72:77:81:97:0c:bb

Status: Not operational

Maximum transmission unit: 1500

Connectivity (IPv4/IPv6): Disconnected



Name: Local Area Connection* 16

Description: Microsoft Wi-Fi Direct Virtual Adapter #8

Physical address (MAC): 70:77:81:97:0c:bb

Status: Not operational

Maximum transmission unit: 1500

Connectivity (IPv4/IPv6): Disconnected



This is a route print


===========================================================================

Interface List

3...f0 76 1c da a1 78 ......Realtek PCIe GBE Family Controller

34...72 77 81 97 0c bb ......Microsoft Wi-Fi Direct Virtual Adapter #9

11...70 77 81 97 0c bb ......Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC

1...........................Software Loopback Interface 1

===========================================================================


IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 55

192.168.0.0 255.255.255.0 On-link 192.168.0.11 311

192.168.0.11 255.255.255.255 On-link 192.168.0.11 311

192.168.0.255 255.255.255.255 On-link 192.168.0.11 311

224.0.0.0 240.0.0.0 On-link 192.168.0.11 311

255.255.255.255 255.255.255.255 On-link 192.168.0.11 311

===========================================================================

Persistent Routes:

None


IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

11 311 fe80::/64 On-link

11 311 fe80::4069:d6a5:172a:3d50/128

On-link

11 311 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

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