Windows 10 Widnows 10 won't run the system app from the control panel or windows start.

  • Thread starter Thread starter TedFrohling
  • Start date Start date
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TedFrohling

I'm trying to help an associate with a problem on their windows 10 system. If they try to do a 'system' command from the run or search box, the blue system window pops up on the screen and then immediately goes away. Much searching later I discovered the SFC command. The CBS file contains these errors. I don't know how to get around this issue.


Here are the errors:


2020-10-28 20:12:35, Info CSI 000000f5 [SR] Beginning Verify and Repair transaction^M
2020-10-28 20:12:35, Info CSI 000000f6 Hashes for file member [l:18]'SystemSettings.dll' do not match.
Expected: {l:32 ml:33 b:faedf34b9adb4b6f9eb85cc9fc90318bfa9446f93535c19ac22d533c14975d02}.
Actual: {l:32 b:73b09dc8d99ad2c26bbef85a7378dc48af269ccc6d07fe7d23851e8cf38829da}.^M
2020-10-28 20:12:35, Info CSI 000000f7 [SR] Cannot repair member file [l:18]'SystemSettings.dll' of Microsoft-Windows-SystemSettingsThreshold, version 10.0.19041.546, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch^M
2020-10-28 20:12:36, Info CSI 000000f8 Hashes for file member [l:18]'SystemSettings.dll' do not match.
Expected: {l:32 ml:33 b:faedf34b9adb4b6f9eb85cc9fc90318bfa9446f93535c19ac22d533c14975d02}.
Actual: {l:32 b:73b09dc8d99ad2c26bbef85a7378dc48af269ccc6d07fe7d23851e8cf38829da}.^M
2020-10-28 20:12:36, Info CSI 000000f9 [SR] Cannot repair member file [l:18]'SystemSettings.dll' of Microsoft-Windows-SystemSettingsThreshold, version 10.0.19041.546, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch^M
2020-10-28 20:12:36, Info CSI 000000fa [SR] This component was referenced by [l:157]'Microsoft-Windows-Client-Desktop-Required-Package0413~31bf3856ad364e35~amd64~~10.0.19041.572.CC65E75B6C5B5F1E7D5F555E59FC91E21B8BB215199087E5AA0E443B8A634FC8'^M
2020-10-28 20:12:36, Info CSI 000000fb Hashes for file member [l:18]'SystemSettings.dll' do not match.
Expected: {l:32 ml:33 b:faedf34b9adb4b6f9eb85cc9fc90318bfa9446f93535c19ac22d533c14975d02}.
Actual: {l:32 b:73b09dc8d99ad2c26bbef85a7378dc48af269ccc6d07fe7d23851e8cf38829da}.^M
2020-10-28 20:12:36, Info CSI 000000fc Hashes for file member [l:18]'SystemSettings.dll' do not match.
Expected: {l:32 ml:33 b:faedf34b9adb4b6f9eb85cc9fc90318bfa9446f93535c19ac22d533c14975d02}.
Actual: {l:32 b:73b09dc8d99ad2c26bbef85a7378dc48af269ccc6d07fe7d23851e8cf38829da}.^M
2020-10-28 20:12:36, Info CSI 000000fd [SR] Could not reproject corrupted file \??\C:\WINDOWS\ImmersiveControlPanel\\SystemSettings.dll; source file in store is also corrupted^M
2020-10-28 20:12:36, Info CSI 000000fe [SR] Verify complete^M



Which might explain why the System window pops up and the goes away.


Later in the CBS log there is:

2020-10-28 20:12:45, Info CSI 00000112 [SR] Beginning Verify and Repair transaction^M
2020-10-28 20:12:46, Info CSI 00000113 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:12:46, Info CSI 00000114 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:12:46, Info CSI 00000115 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:12:46, Info CSI 00000116 CSIPERF - FilePI Queue 111ms^M
2020-10-28 20:12:46, Info CSI 00000117 CSIPERF - FilePI Queue 104ms^M
2020-10-28 20:12:46, Info CSI 00000118 [SR] Verify complete^M


I don't even know how this could happen nor how to fix that either.


And another:




2020-10-28 20:13:30, Info CSI 00000197 [SR] Beginning Verify and Repair transaction^M
2020-10-28 20:13:30, Info CSI 00000198 Warning: Overlap: Directory \??\C:\WINDOWS\SysWOW64\drivers\en-US\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:13:30, Info CSI 00000199 Warning: Overlap: Directory \??\C:\WINDOWS\SysWOW64\wbem\en-US\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:13:30, Info CSI 0000019a Warning: Overlap: Directory \??\C:\WINDOWS\help\mui\0409\ is owned twice or has its security set twice
Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}^M
2020-10-28 20:13:30, Info CSI 0000019b [SR] Verify complete^M

The system has a Solid State Disk. Could this be a corrupted drive?


Previously, I had tried to do an upgrade from a DVD which failed as the version on the computer was evidently newer than that on the system, so the install failed with a version level error..



Any help that can be sent my way will be deeply appreciated.


Thanks,


ted

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