Windows 10 Wifi keeps disconnecting but only for my computer

  • Thread starter Thread starter KevinGuo4
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KevinGuo4

My desktop seems to be having a problem where, every couple of hours, the wifi randomly disconnects. This is very annoying since it happens during video games or talking to others. This isn't a router issue since all my other devices are still connected to the internet. I suspect it has something to do with the network adapter drivers I am using, as I have swapped out the network adapter itself to no avail. Whenever I do disconnect, I run the network troubleshooter, and it says that "WIFI doesn't have a valid IP configuration". The troubleshooter also seems to reconnect my computer to the internet as well, but never fixes the issue of the random disconnects. I clicked on "view detailed information" on the troubleshooter after it reconnects my computer, and this is what comes up:


Details about network adapter diagnosis:



Network adapter Hamachi driver information:



Description . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter

Manufacturer . . . . . . . . . : LogMeIn Inc.

Provider . . . . . . . . . . . : LogMeIn Inc.

Version . . . . . . . . . . . : 15.28.40.464

Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem74.inf

Inf File Date . . . . . . . . . : Monday, August 3, 2015 4:12:32 PM

Section Name . . . . . . . . . : Hamachi.ndi

Hardware ID . . . . . . . . . . : hamachi

Instance Status Flags . . . . . : 0x180200b

Device Manager Status Code . . : 0

IfType . . . . . . . . . . . . : 6

Physical Media Type . . . . . . : 14







InformationalDiagnostics Information (Network Adapter)

Details about network adapter diagnosis:



Network adapter Wi-Fi 3 driver information:



Description . . . . . . . . . . : Realtek 8812BU Wireless LAN 802.11ac USB NIC

Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.

Provider . . . . . . . . . . . : Realtek Semiconductor Corp.

Version . . . . . . . . . . . : 1030.23.502.2017

Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem28.inf

Inf File Date . . . . . . . . . : Tuesday, October 3, 2017 1:22:06 AM

Section Name . . . . . . . . . : RTL8812bu.ndi

Hardware ID . . . . . . . . . . : usb\vid_0bda&pid_b812

Instance Status Flags . . . . . : 0x180600a

Device Manager Status Code . . : 0

IfType . . . . . . . . . . . . : 71

Physical Media Type . . . . . . : 9







InformationalDiagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:



Information for connection being diagnosed

Interface GUID: d274e875-a1c2-4e97-839c-a07f9b0d6f8e

Interface name: Realtek 8812BU Wireless LAN 802.11ac USB NIC

Interface type: Native Wi-Fi



Connection incident diagnosed

Auto Configuration ID: 1

Connection ID: 1



Connection status summary

Connection started at: 2020-03-28 21:22:16-125

Profile match: Success

Pre-Association: Success

Association: Success

Security and Authentication: Success



List of visible access point(s): 64 item(s) total, 64 item(s) displayed

BSSID BSS Type PHY Signal(dB) Chnl/freq SSID

-------------------------------------------------------------------------

48-5D-36-12-D2-44 Infra <unknown> -67 5220000 FiOS-P2SLF-5G

20-C0-47-53-4B-BA Infra <unknown> -90 11 Fios-6Q9I7

6E-EE-82-E5-9F-70 Infra <unknown> -86 11 RA Guest Network

4A-5D-36-4D-B8-ED Infra <unknown> -86 11 FiOS-Z01CX-Guest

6C-70-9F-E5-82-EF Infra <unknown> -82 5745000 RaApExt

24-7D-4D-AD-BF-C2 Infra g -77 11 Chime-adbfc2

4A-5D-36-AF-44-61 Infra <unknown> -86 11 agnihome

6C-70-9F-E5-82-EE Infra <unknown> -84 11 RaApExt

22-C0-47-2B-0C-03 Infra <unknown> -84 5785000 (Unnamed Network)

8C-3B-AD-9A-8F-67 Infra <unknown> -83 11 ngHub_319486NA02E8D

20-C0-47-42-89-78 Infra <unknown> -83 11 Fios-QO7KI

FA-8F-CA-9A-7B-07 Infra <unknown> -82 11 (Unnamed Network)

20-C0-47-2B-0C-02 Infra <unknown> -82 5785000 Fios-7FTYY-5G

6E-EF-82-E5-9F-70 Infra <unknown> -83 5745000 RA Guest Network

E4-F0-42-BB-C0-E3 Infra <unknown> -82 1 RSGV

48-5D-36-9D-FB-14 Infra <unknown> -80 1 FiOS-TRQND

48-5D-36-EC-66-D8 Infra <unknown> -78 5220000 FiOS-N8SMT-5G

30-F7-0D-1A-24-61 Infra <unknown> -81 1 (Unnamed Network)

8C-3B-AD-B6-FA-CE Infra <unknown> -76 6 RAXF14_EXT

04-A2-22-EE-82-29 Infra <unknown> -79 6 Fios-t9BsR

90-58-51-15-93-F3 Infra <unknown> -79 6 xfinitywifi

54-B8-0A-35-EE-96 Infra <unknown> -78 11 Penny24

22-C0-47-CC-85-33 Infra <unknown> -70 1 KP Family Guest

E4-F0-42-BB-C1-1A Infra <unknown> -76 6 RSGV

52-75-F1-FF-D0-39 Infra <unknown> -76 5220000 XFINITY

58-EF-68-6F-1D-DF Infra <unknown> -76 3 byte_me

56-75-F1-FF-D0-39 Infra <unknown> -74 5220000 (Unnamed Network)

4E-75-F1-FF-D0-39 Infra <unknown> -74 5220000 (Unnamed Network)

4A-75-F1-FF-D0-39 Infra <unknown> -75 5220000 xfinitywifi

46-75-F1-FF-D0-39 Infra <unknown> -74 5220000 (Unnamed Network)

78-D2-94-3F-7F-AA Infra <unknown> -76 5785000 (Unnamed Network)

4A-5D-36-EC-66-D9 Infra <unknown> -76 5220000 (Unnamed Network)

78-D2-94-3F-7F-A9 Infra <unknown> -74 5240000 KP Family

5E-EF-68-3B-B9-1B Infra <unknown> -73 7 (Unnamed Network)

48-5D-36-EC-66-DA Infra <unknown> -73 1 FiOS-N8SMT

CC-40-D0-69-C0-06 Infra <unknown> -69 5 Fios-7FTYY-5G

58-EF-68-3B-B9-1B Infra <unknown> -68 7 byte_me

50-75-F1-FF-D0-38 Infra <unknown> -68 11 MERCURY

4A-5D-36-12-D2-45 Infra <unknown> -67 5220000 (Unnamed Network)

82-D2-94-3F-7F-A7 Infra <unknown> -73 9 (Unnamed Network)

38-81-D7-09-25-4A Infra <unknown> -59 4 (Unnamed Network)

AC-84-C6-72-B3-FF Infra <unknown> -64 11 agni24b

7E-D2-94-3F-99-F6 Infra <unknown> -57 9 KP Family

FA-8F-CA-94-AA-39 Infra <unknown> -59 9 (Unnamed Network)

0A-05-81-22-C9-48 Infra <unknown> -52 5240000 (Unnamed Network)

7E-D2-94-3F-9A-5F Infra <unknown> -34 9 KP Family

78-D2-94-3F-9A-62 Infra <unknown> -38 5785000 (Unnamed Network)

7E-D2-94-3F-99-F8 Infra <unknown> -39 5240000 KP Family Guest

86-D2-94-3F-99-F6 Infra <unknown> -50 9 KP Family Guest

86-D2-94-3F-9A-5F Infra <unknown> -39 9 KP Family Guest

78-D2-94-3F-99-F9 Infra <unknown> -45 5785000 (Unnamed Network)

50-75-F1-FF-D0-39 Infra <unknown> -77 5220000 MERCURY

20-C0-47-2B-0C-04 Infra <unknown> -78 1 Fios-7FTYY

7E-D2-94-3F-7F-A9 Infra <unknown> -73 5240000 KP Family Guest

90-58-51-15-93-FC Infra <unknown> -72 5220000 (Unnamed Network)

90-58-51-15-93-FB Infra <unknown> -72 5220000 xfinitywifi

90-58-51-15-93-FE Infra <unknown> -72 5220000 (Unnamed Network)

FA-8F-CA-6F-C8-4C Infra <unknown> -68 9 ChromecastUltra7277.m

86-D2-94-3F-7F-A7 Infra <unknown> -69 9 KP Family Guest

48-5D-36-12-D2-46 Infra g -67 1 FiOS-P2SLF

82-D2-94-3F-99-F6 Infra <unknown> -54 9 (Unnamed Network)

7E-D2-94-3F-9A-61 Infra <unknown> -46 5240000 KP Family Guest

78-D2-94-3F-9A-61 Infra <unknown> -45 5240000 KP Family

78-D2-94-3F-99-F8 Infra <unknown> -41 5240000 KP Family



Connection History



Information for Auto Configuration ID 1



List of visible networks: 32 item(s) total, 32 item(s) displayed

BSS Type PHY Security Signal(RSSI) Compatible SSID

------------------------------------------------------------------------------

Infra <unknown> Yes 67 Yes FiOS-P2SLF-5G

Infra <unknown> Yes 19 Yes Fios-6Q9I7

Infra <unknown> Yes 47 Yes RA Guest Network

Infra <unknown> Yes 35 Yes FiOS-Z01CX-Guest

Infra <unknown> Yes 38 Yes RaApExt

Infra g No 35 Yes Chime-adbfc2

Infra <unknown> Yes 35 Yes agnihome

Infra <unknown> Yes 67 Yes (Unnamed Network)

Infra <unknown> Yes 40 Yes ngHub_319486NA02E8D

Infra <unknown> Yes 40 Yes Fios-QO7KI

Infra <unknown> No 82 Yes (Unnamed Network)

Infra <unknown> Yes 54 Yes Fios-7FTYY-5G

Infra <unknown> Yes 51 Yes RSGV

Infra <unknown> Yes 48 Yes FiOS-TRQND

Infra <unknown> Yes 48 Yes FiOS-N8SMT-5G

Infra <unknown> Yes 49 Yes (Unnamed Network)

Infra <unknown> Yes 49 Yes RAXF14_EXT

Infra <unknown> Yes 49 Yes Fios-t9BsR

Infra <unknown> No 54 Yes xfinitywifi

Infra <unknown> Yes 50 Yes Penny24

Infra <unknown> Yes 100 Yes KP Family Guest

Infra <unknown> Yes 51 Yes XFINITY

Infra <unknown> Yes 66 Yes byte_me

Infra <unknown> Yes 100 Yes (Unnamed Network)

Infra <unknown> Yes 100 Yes KP Family

Infra <unknown> Yes 53 Yes FiOS-N8SMT

Infra <unknown> Yes 66 Yes MERCURY

Infra <unknown> Yes 72 Yes agni24b

Infra <unknown> Yes 84 Yes (Unnamed Network)

Infra <unknown> Yes 50 Yes Fios-7FTYY

Infra <unknown> No 67 Yes ChromecastUltra7277.m

Infra g Yes 71 Yes FiOS-P2SLF



List of preferred networks: 2 item(s)

Profile: FiOS-P2SLF

SSID: FiOS-P2SLF

SSID length: 10

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028001

Profile: FiOS-P2SLF-5G

SSID: FiOS-P2SLF-5G

SSID length: 13

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: Yes



Information for Connection ID 1

Connection started at: 2020-03-28 21:22:16-125

Auto Configuration ID: 1

Profile: FiOS-P2SLF-5G

SSID: FiOS-P2SLF-5G

SSID length: 13

Connection mode: Infra

Security: Yes

Pre-Association and Association

Connectivity settings provided by hardware manufacturer (IHV): No

Security settings provided by hardware manufacturer (IHV): No

Profile matches network requirements: Success

Pre-association status: Success

Association status: Success

Last AP: 48-5d-36-12-d2-44

Security and Authentication

Configured security type: WPA2-PSK

Configured encryption type: CCMP(AES)

802.1X protocol: No

Key exchange initiated: Yes

Unicast key received: Yes

Multicast key received: Yes

Number of security packets received: 0

Number of security packets sent: 0

Security attempt status: Success

Connectivity

Packet statistics

Ndis Rx: 1227855

Ndis Tx: 717943

Unicast decrypt success: 917

Multicast decrypt success: 0

Unicast decrypt failure: 0

Multicast decrypt failure: 0

Rx success: 3467

Rx failure: 0

Tx success: 915

Tx failure: 0

Tx retry: 0

Tx multiple retry: 0

Tx max lifetime exceeded: 0

Tx ACK failure: 0

Roaming history: 1 item(s)

Times: 2020-03-29 01:04:41-080

Roamed from BSSID: 48-5d-36-12-d2-44

Reason: 0x00020000









InformationalDiagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:



For complete information about this session see the wireless connectivity information event.



Helper Class: Auto Configuration

Initialize status: Success



Information for connection being diagnosed

Interface GUID: d274e875-a1c2-4e97-839c-a07f9b0d6f8e

Interface name: Realtek 8812BU Wireless LAN 802.11ac USB NIC

Interface type: Native Wi-Fi



Result of diagnosis: There may be problem













InformationalDiagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis:



For complete information about this session see the wireless connectivity information event.



Helper Class: Native Wi-Fi MSM

Initialize status: Success



Information for connection being diagnosed

Interface GUID: d274e875-a1c2-4e97-839c-a07f9b0d6f8e

Interface name: Realtek 8812BU Wireless LAN 802.11ac USB NIC

Interface type: Native Wi-Fi

Profile: FiOS-P2SLF-5G

SSID: FiOS-P2SLF-5G

SSID length: 13

Connection mode: Infra

Security: Yes

Connect even if network is not broadcasting: No



Result of diagnosis: There may be problem



This issue has been going on for a while now and is really annoying, is there any fix I can apply?


-Thanks

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