S
Skweetis
Hello:
For a long time, my PC would freeze for a couple seconds and then the display would fail to render. After a lot of poking, it turns out that there is some kind of weirdness between the Spotify program downloaded from the website and some video cards. When I downloaded Spotify from the Win 10 store, the rendering crash stopped.
However, I am still getting these freezes where the PC will just stop for a couple seconds and then continue. I can't help wondering if it is still related to Spotify somehow, but after some experimenting, it seems to happen even when Spotify is not running at all.
A few notes:
So there's two questions here:
1. Has anyone run into this problem before?
2. I am reasonably competent around PC's. Where else can I look for clues re what his happening? Crash dump files? Which ones? How to view them? etc. I would rather not have to install and uninstall individual programs to figure out what might be the culprit.
A quick snapshot of my setup:
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i9 9900K @ 3.60GHz 29 °C
Coffee Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1329MHz (19-19-19-43)
Motherboard
Alienware 0R3FWM (U3E1)
Graphics
XB271HK (3840x2160@60Hz)
XB271HK (3840x2160@60Hz)
Intel UHD Graphics 630 (Dell)
3071MB NVIDIA GeForce RTX 2080 Ti (Dell) 34 °C
SLI Disabled
Storage
1863GB Seagate ST2000DM001-1ER164 (SATA ) 28 °C
953GB NVMe Samsung SSD 970 (RAID (SSD))
Optical Drives
HL-DT-ST BD-RE BU40N
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Continue reading...
For a long time, my PC would freeze for a couple seconds and then the display would fail to render. After a lot of poking, it turns out that there is some kind of weirdness between the Spotify program downloaded from the website and some video cards. When I downloaded Spotify from the Win 10 store, the rendering crash stopped.
However, I am still getting these freezes where the PC will just stop for a couple seconds and then continue. I can't help wondering if it is still related to Spotify somehow, but after some experimenting, it seems to happen even when Spotify is not running at all.
A few notes:
- I have completely wiped and reinstalled drivers for the video card
- No inputs occur during the freeze. So, if I type "zzzzzzzzzzzzzz" during the freeze, the PC doesn't catch up when it returns to functionality, as if sitting in a cache somewhere. It just stops taking input at all.
- I can't detect any pattern at all. It _may_ happen more often when I am switching contexts (e.g. going from Outlook to Notepad), but honestly, I am not 100% sure that is the case.
- When I go to the OS event viewer and reliability monitor, I am not noticing any errors that correspond with the freezes. The performance monitor doesn't go haywire when it happens.
So there's two questions here:
1. Has anyone run into this problem before?
2. I am reasonably competent around PC's. Where else can I look for clues re what his happening? Crash dump files? Which ones? How to view them? etc. I would rather not have to install and uninstall individual programs to figure out what might be the culprit.
A quick snapshot of my setup:
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i9 9900K @ 3.60GHz 29 °C
Coffee Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1329MHz (19-19-19-43)
Motherboard
Alienware 0R3FWM (U3E1)
Graphics
XB271HK (3840x2160@60Hz)
XB271HK (3840x2160@60Hz)
Intel UHD Graphics 630 (Dell)
3071MB NVIDIA GeForce RTX 2080 Ti (Dell) 34 °C
SLI Disabled
Storage
1863GB Seagate ST2000DM001-1ER164 (SATA ) 28 °C
953GB NVMe Samsung SSD 970 (RAID (SSD))
Optical Drives
HL-DT-ST BD-RE BU40N
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Continue reading...