L
LuLipSi
Hi,
I've upgrade my laptop to Win10 and all in all it is a good experience. However there is an annoying issue with it:
no internet connection via Wifi on nearly every reboot. Running a troubleshoot fixes it every time.
The laptop is a few years old however it run perfectly on Win7, and the problem started happening upon installing Win10 so it is very unlikely a router or hardware issue. I expect it to be a Win10 issue.
Can you please help me?
Below the result of running the troubleshoot (fixing the problem):
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 5a14bf98-abc4-47bb-85ba-9d2389427dbe
Interface name: Intel(R) Centrino(R) Ultimate-N 6300 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 4
Connection ID: 3
Connection status summary
Connection started at: 2020-02-28 13:27:01-706
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 18 item(s) total, 18 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
00-D3-43-90-DB-A7 Infra <unknown> -46 5220000 VM3774265
00-05-C2-0B-B2-6F Infra <unknown> -81 5220000 VM7334064
00-0D-10-60-D7-F7 Infra <unknown> -73 5240000 VM0859676
C0-FF-D4-18-51-68 Infra <unknown> -75 11 VM011508-2G
10-BE-F5-09-C6-6C Infra <unknown> -64 11 TALKTALK09C66C
D2-05-C2-0B-B2-69 Infra <unknown> -75 6 Virgin Media
52-0D-10-60-D7-F1 Infra <unknown> -56 6 Virgin Media
C0-05-C2-0B-B2-69 Infra <unknown> -75 6 VM7334064
40-0D-10-60-D7-F1 Infra <unknown> -56 6 VM0859676
5C-DC-96-8E-75-55 Infra <unknown> -64 1 EE-BrightBox-a4dw7p
18-35-D1-6A-44-F1 Infra <unknown> -73 1 VM5502956
00-D3-43-90-DB-A1 Infra <unknown> -41 1 VM3774265
62-A2-22-80-34-71 Infra <unknown> -81 1 BTWifi-with-FON
62-A2-22-80-34-74 Infra <unknown> -81 1 (Unnamed Network)
04-A2-22-80-34-70 Infra <unknown> -83 1 BT-F18GK
2A-35-D1-6A-44-F1 Infra <unknown> -72 1 Virgin Media
4C-1B-86-5F-2C-3A Infra <unknown> -75 6 EE-Hub-T8mh
40-0D-10-C0-B5-A7 Infra <unknown> -85 5220000 VM8619731
Connection History
Information for Auto Configuration ID 4
List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 99 Yes VM3774265
Infra <unknown> Yes 41 Yes VM7334064
Infra <unknown> Yes 73 Yes VM0859676
Infra <unknown> Yes 41 Yes VM011508-2G
Infra <unknown> Yes 60 Yes TALKTALK09C66C
Infra <unknown> Yes 73 Yes Virgin Media
Infra <unknown> Yes 60 Yes EE-BrightBox-a4dw7p
Infra <unknown> Yes 45 Yes VM5502956
Infra <unknown> No 31 Yes BTWifi-with-FON
Infra <unknown> Yes 31 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes BT-F18GK
Infra <unknown> Yes 41 Yes EE-Hub-T8mh
Infra <unknown> Yes 25 Yes VM8619731
List of preferred networks: 1 item(s)
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 3
Connection started at: 2020-02-28 13:27:01-706
Auto Configuration ID: 4
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-d3-43-90-db-a7
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 328
Unicast decrypt success: 0
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 33
Rx failure: 0
Tx success: 0
Tx failure: 46
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)
Information for Auto Configuration ID 3
List of visible networks: 11 item(s) total, 11 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 99 Yes VM3774265
Infra <unknown> Yes 40 Yes VM7334064
Infra <unknown> Yes 75 Yes VM0859676
Infra <unknown> Yes 40 Yes VM011508-2G
Infra <unknown> Yes 58 Yes TALKTALK09C66C
Infra <unknown> Yes 73 Yes Virgin Media
Infra <unknown> Yes 60 Yes EE-BrightBox-a4dw7p
Infra <unknown> Yes 46 Yes VM5502956
Infra <unknown> No 31 Yes BTWifi-with-FON
Infra <unknown> Yes 31 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes BT-F18GK
List of preferred networks: 1 item(s)
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 2
Connection started at: 2020-02-28 13:26:27-409
Auto Configuration ID: 3
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-d3-43-90-db-a7
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: <unknown>
Multicast decrypt success: <unknown>
Unicast decrypt failure: <unknown>
Multicast decrypt failure: <unknown>
Rx success: <unknown>
Rx failure: <unknown>
Tx success: <unknown>
Tx failure: <unknown>
Tx retry: <unknown>
Tx multiple retry: <unknown>
Tx max lifetime exceeded: <unknown>
Tx ACK failure: <unknown>
Roaming history: 1 item(s)
Times: 2020-02-28 13:27:00-899
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0x00000007
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205
Information for Auto Configuration ID 2
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
Continue reading...
I've upgrade my laptop to Win10 and all in all it is a good experience. However there is an annoying issue with it:
no internet connection via Wifi on nearly every reboot. Running a troubleshoot fixes it every time.
The laptop is a few years old however it run perfectly on Win7, and the problem started happening upon installing Win10 so it is very unlikely a router or hardware issue. I expect it to be a Win10 issue.
Can you please help me?
Below the result of running the troubleshoot (fixing the problem):
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 5a14bf98-abc4-47bb-85ba-9d2389427dbe
Interface name: Intel(R) Centrino(R) Ultimate-N 6300 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 4
Connection ID: 3
Connection status summary
Connection started at: 2020-02-28 13:27:01-706
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 18 item(s) total, 18 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
00-D3-43-90-DB-A7 Infra <unknown> -46 5220000 VM3774265
00-05-C2-0B-B2-6F Infra <unknown> -81 5220000 VM7334064
00-0D-10-60-D7-F7 Infra <unknown> -73 5240000 VM0859676
C0-FF-D4-18-51-68 Infra <unknown> -75 11 VM011508-2G
10-BE-F5-09-C6-6C Infra <unknown> -64 11 TALKTALK09C66C
D2-05-C2-0B-B2-69 Infra <unknown> -75 6 Virgin Media
52-0D-10-60-D7-F1 Infra <unknown> -56 6 Virgin Media
C0-05-C2-0B-B2-69 Infra <unknown> -75 6 VM7334064
40-0D-10-60-D7-F1 Infra <unknown> -56 6 VM0859676
5C-DC-96-8E-75-55 Infra <unknown> -64 1 EE-BrightBox-a4dw7p
18-35-D1-6A-44-F1 Infra <unknown> -73 1 VM5502956
00-D3-43-90-DB-A1 Infra <unknown> -41 1 VM3774265
62-A2-22-80-34-71 Infra <unknown> -81 1 BTWifi-with-FON
62-A2-22-80-34-74 Infra <unknown> -81 1 (Unnamed Network)
04-A2-22-80-34-70 Infra <unknown> -83 1 BT-F18GK
2A-35-D1-6A-44-F1 Infra <unknown> -72 1 Virgin Media
4C-1B-86-5F-2C-3A Infra <unknown> -75 6 EE-Hub-T8mh
40-0D-10-C0-B5-A7 Infra <unknown> -85 5220000 VM8619731
Connection History
Information for Auto Configuration ID 4
List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 99 Yes VM3774265
Infra <unknown> Yes 41 Yes VM7334064
Infra <unknown> Yes 73 Yes VM0859676
Infra <unknown> Yes 41 Yes VM011508-2G
Infra <unknown> Yes 60 Yes TALKTALK09C66C
Infra <unknown> Yes 73 Yes Virgin Media
Infra <unknown> Yes 60 Yes EE-BrightBox-a4dw7p
Infra <unknown> Yes 45 Yes VM5502956
Infra <unknown> No 31 Yes BTWifi-with-FON
Infra <unknown> Yes 31 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes BT-F18GK
Infra <unknown> Yes 41 Yes EE-Hub-T8mh
Infra <unknown> Yes 25 Yes VM8619731
List of preferred networks: 1 item(s)
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 3
Connection started at: 2020-02-28 13:27:01-706
Auto Configuration ID: 4
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-d3-43-90-db-a7
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 328
Unicast decrypt success: 0
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 33
Rx failure: 0
Tx success: 0
Tx failure: 46
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)
Information for Auto Configuration ID 3
List of visible networks: 11 item(s) total, 11 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 99 Yes VM3774265
Infra <unknown> Yes 40 Yes VM7334064
Infra <unknown> Yes 75 Yes VM0859676
Infra <unknown> Yes 40 Yes VM011508-2G
Infra <unknown> Yes 58 Yes TALKTALK09C66C
Infra <unknown> Yes 73 Yes Virgin Media
Infra <unknown> Yes 60 Yes EE-BrightBox-a4dw7p
Infra <unknown> Yes 46 Yes VM5502956
Infra <unknown> No 31 Yes BTWifi-with-FON
Infra <unknown> Yes 31 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes BT-F18GK
List of preferred networks: 1 item(s)
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 2
Connection started at: 2020-02-28 13:26:27-409
Auto Configuration ID: 3
Profile: VM3774265
SSID: VM3774265
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-d3-43-90-db-a7
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: <unknown>
Multicast decrypt success: <unknown>
Unicast decrypt failure: <unknown>
Multicast decrypt failure: <unknown>
Rx success: <unknown>
Rx failure: <unknown>
Tx success: <unknown>
Tx failure: <unknown>
Tx retry: <unknown>
Tx multiple retry: <unknown>
Tx max lifetime exceeded: <unknown>
Tx ACK failure: <unknown>
Roaming history: 1 item(s)
Times: 2020-02-28 13:27:00-899
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0x00000007
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205
Information for Auto Configuration ID 2
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
Continue reading...