Windows 11 Windows 10/11 Home - activation issues with retail Microsoft Store licence

  • Thread starter Thread starter Peter BBUK
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Peter BBUK

Hi all. I have a valid and unused Windows 10/11 Home licence in my Microsoft account (it is visible in my account). It was purchased from the Microsoft Store in December 2020. I have used it before on 2-3 machines but always removed the installation before using the licence on another machine (as per Microsoft's licence). I tried yesterday to activate a new Windows 11 Home installation but it refuses to activate. I have had three different Microsoft support agents try to help (with escalations). They have tried installing default keys, run through the troubleshooter many times, asked me

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