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ww123td
Hi, my HP Zbook Studio X360 has been freezing and getting random black screens for a long time, usually happening about twice a day. I found this report in the reliability history:
In addition to checking the event history, I had checked the memory, finding no errors. I recently reinstalled Windows and the issue reappeared within the day I completed the installation.
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Source
Windows
Summary
Hardware error
Date
10/27/2019 10:42 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1a8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x1A8_KEYBD_HOTKEY_OSDwmNotVisible_dxgkrnl!DISPLAYSTATECHECKER::CreateBlackScreenLiveDump
Server information: ae6c52ca-da3e-42c9-a9bb-b80a634f2ca5
In addition to checking the event history, I had checked the memory, finding no errors. I recently reinstalled Windows and the issue reappeared within the day I completed the installation.
Continue reading...