Windows 10 Windows 10 2004 update fails 0xc1900101 and when using media creation tool 0xc1900101-0x20017

  • Thread starter Thread starter Graham Ackrill
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Graham Ackrill

Lenovo Ideacentre 310s-08asr amd a9-9245 radeon r5 compute cores 2c+3G

8Gb Memory

882Gb free on hard drive

Razer Chroma keyboard

Windows Defender used no 3rd party


Have installed windows 10 to a bootable usb device 16gb

bios set so that usb is primary boot device over hard drive

Reset computer

screen momentarily shows windows logo then there is a flicker and the normal lenovo boot screen is displayed

then computer tried the usb again and the same flicker and back to the lenovo screen again

computer keeps this loop going until the usb is removed and computer then boot normally.


Previously tried windows update to no avail constantly getting error 0xc1900101 but using windows media creation tool I get

error 0xc1900101-0x20017

Have run lenovo vantage and it reports system up to date

Have run lenovo system update and it updated the AMD onboard graphics driver, that reported no other updates are required.

Ran the AMD drivers and supported and that updated drivers and AMD software

System has Office, Canon drivers and software for TS8351 installed, Google Earth, Firefox, Chrome, Thunderbird and IMVU installed.

The computer has been taken back to 1903 its original format and even with nothing added resulted in error 0xc1900101 and 0xc1900101-20017 using media creation tool. The system has successfully updated to 1909.

Update troubleshooter this time reports an issue has been detected. When you look at the details it says "check for windows update issues"

Then says "resolve windows update issues - completed

Then WaaSMedicService

Issues remediated by: EnableUUPScanPlugin.

Then detection details

IsPostback_RCUpdates : IsPostback: False

WaaSMedicService: Issue found by: EnableUUPScanPlugin

IsPostback_RC_PendingUpdates: IsPostback: True

Service Status

Problem with BITS service: The requested service has been started. More help is available by typing NET HELPMSG 2182

BITS troubleshooter reports that it cannot find a problem

Have tried a clean install but computer did not boot from usb, found out boot order in BIOS had to be changed so made usb number 1 in priorty

Then tried the clean install again and although the computer tried to boot from usb I got the windows symbol but then before startup could start I get a "flicker" and then the computer tries to boot from the hard drive before trying the usb and so on in a loop. Removal of usb and the computer boots as normal.

I even tried to update from recovery to 1903 to 2004 via media creation tool and that failed but did not give an error, here I used the "download tool now" option, then chose to "upgrade this pc now". When the windows update assistant downloaded is run I am told that the computer is compatable.

The install starts does everything it should but on restart the computer tries to load windows again and again before I am dumped to the lock screen after at least 8 minutes and back to 1909.

It seems having watched a video on You Tube that I need to change in BIOS that secure boot was on and to change that to off. I was wondering if the secure boot being on could be part of the update problem?

Have tried Lenovo support but they insist that "this is out of our support scope."


Disabled under System Configuration under services all non Microsoft services and under startup also.

Disabled under Device Manage the display adapters, printer and sound, video and games controllers.

Then did a restart

Then downloaded the Windows 10 media creation tool and chose to update this PC

After download and install the PC tried for about 8 minutes to load windows ie circular rotating dots

before I was dumped back to the lockscreen and when opened

error 0xc1900101=0x20017 was yet again the result

On my older PC the printer, keyboard was not a problem in updating to build 2004


During download and installation keyboard and mouse was removed to use on older PC, but this should not be a problem as on one occasion I left them in and still got the error 0xc1900101 but 0x20017 does not appear when using windows update under update&security. So yet again another failed update and I am stuck stuck on build 1909.


Lenovo system update reports the system is up to date

Have tried a clean install but computer did not see usb drive to changed in BIOS usb drive to boot position 1. Then restarted pc and it recognised the usb and tried to start the windows startup and windows logo appears, then there is a "flicker" and pc then tries to boot from the hard drive and loops between the 2 until the usb is removed and it boots normally. Have been suggested to disable the secure boot in BIOS but have not done so as yet but this does seem a solution.


Update 1903 to 1909 no problems whatsoever but updating to 2004 is and for a 1 year old pc that is not good as my old 5 year HP computer has gone from windows 8.1 to windows 10 2004 without any problems everytime and updated to 2004 first time.

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