Windows 10 Windows 10 - 2nd display not working

  • Thread starter Thread starter drpostmortem
  • Start date Start date
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drpostmortem

Hi All,


I have a 2nd monitor connected to my Dell Inspiron 3493 through a HDMI cable, but it is not working. I am getting the options to Duplicate, Extend and project to my 2nd monitor, but when I click on any of the options, nothing happens.



Here is what I have tried so far:

>Checked the cable itself, its working fine, I used another laptop to connect to the same monitor and it worked perfectly.

>Updated the display driver from the Dell website. I can see that the display driver's version matches that of latest one on the Dell website.

>When I checked on Settings>System>Display>Advanced Display Settings, it says that the 2nd display is not active:


>When checking on Device Manager, I can see that there are 2 monitors being detected, but nothing I do gets the second screen to work.

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