Windows 10 Windows 10 - All Bluetooth Headsets connect with Voice profile and not Music

[kaushikMM]

I am having problems with connecting Bluetooth Headphones to my Windows 10 pro machine with Music profile. I have tried a number of Bluetooth Headphone, which work correctly on other windows 10 machines but on the PC in question all the devices connect as Voice only and the quality of the audio playback is very poor.

Details of the Build etc.​

OS Name Microsoft Windows 10 Pro​

Version 10.0.18363 Build 18363​

Feature update to Windows 10, version 1909​

Intel Wireless Bluetooth​

• Driver Details Up to date
• ProviderIntel Corporation
• Version 22.10.0.2
• Date10/28/2020

I have tried rolling back the version of Bluetooth drivers etc but nothing seems to work.


I would be grateful for any advice on resolving this issue.


Thanks.

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