Windows 10 Windows 10 and AMD Radeon Vega 8 Graphics on Huawei Matebook 13 AMD 2020 - Brightness Flickering Issues

  • Thread starter Thread starter ChloeMaxwell1
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ChloeMaxwell1

Hi there!

I recently purchased a Huawei Matebook 13 AMD 2020 laptop during the Black Friday sales - I'm not planning on using it for gaming, just personal use, and some light adobe work. Unfortunately after a day or so I started to notice a flickering issue with the screen - the screen isn't flickering on/off but the brightness seems to be constantly adjusting.

I know my way around a computer pretty well but when it comes to hardware, drivers etc I am pretty clueless. I've tried everything I can think of on the Windows side such as making sure I don't have auto adjust on for the power plan, playing around with the power plan which doesn't seem to do anything, I've also tried uninstalling and reinstalling the display driver in safe mode and a full windows reset and reinstall.

Another strange thing - I can see 'spots' of brightness along the bottom of my screen, almost like a spotlight - I've noticed this after playing with the power settings.

I've also been in the AMD settings and also had a play around - I saw a few issues regarding Freesync that sounded similar however that isn't supported on my device and I've switched GPU scaling from from disabled to enabled, and vari-bright level to enabled and still no changes. < I know this might not be Windows related but thought it was worth mentioning.

Like I said, I'm pretty clueless when it comes to this stuff so I just want to make sure it's not anything I can easily fix before I request a refund.

Any help would be hugely appreciated!

Best,

Chloe

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