J
JPCallan
Windows 10 Backup (Windows 7 style) fails after Feature Update 2004 was installed.
I had not run any successful backups since just before installing Feature Update 2004. This week I cleared my backup hard drive of old versions, but now it fails after a minute or two of run time with error code 0x81000019. The error indicates a disk space shortage, but that is just not true. Event Log errors indicate a Volume Shadow Services error 0x80042302.
I have run out of ideas to try to resolve the trouble.
Facts -- Windows 10 Pro 64-bit, Dell Precision 690 computer, about 200 Gb to back up from a Samsung 860 Pro 512 Gb SSD; 640 Gb free on backup target HD Seagate ST3000NM0023, the Windows 10 recovery partition has about 1.2 Gb free.
Chronological log events follow --
Backup failed error 0x81000019
---------
(Information)
Backup has started. Backup location: G:\.
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: ASR Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: ASR Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine Check OnIdentifyError. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
Error-specific details:
ASR Writer: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)
---------
(Warning)
Volume Shadow Copy Service warning: ASR writer Error 0x80042302. hr = 0x00000000,
The operation completed successfully. <=====================================
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
Error-specific details:
ASR Writer: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)
---------
(Error)
Writer ASR Writer experienced some error during snapshot creation. More info: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302).
---------
(Error)
Backup did not complete successfully because a shadow copy could not be created. Free up disk space on the drive that you are backing up by deleting unnecessary files and then try again.
---------
(Information) Windows Error Reporting
Fault bucket 1400428993982096528, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Backup
P2: 10.0.19041
P3: 0x81000019
P4: 6
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3B75.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3BF3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C7F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D5A.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_ae8632779653db77924921786bde693f761c2386_00000000_e38b2dbd-e0de-4d44-b1d7-121dbb662a6d
Analysis symbol:
Rechecking for solution: 0
Report Id: e38b2dbd-e0de-4d44-b1d7-121dbb662a6d
Report Status: 268435456
Hashed bucket: 547697fd29d0fcb2036f52c00f75e490
Cab Guid: 0
--------
Continue reading...
I had not run any successful backups since just before installing Feature Update 2004. This week I cleared my backup hard drive of old versions, but now it fails after a minute or two of run time with error code 0x81000019. The error indicates a disk space shortage, but that is just not true. Event Log errors indicate a Volume Shadow Services error 0x80042302.
I have run out of ideas to try to resolve the trouble.
Facts -- Windows 10 Pro 64-bit, Dell Precision 690 computer, about 200 Gb to back up from a Samsung 860 Pro 512 Gb SSD; 640 Gb free on backup target HD Seagate ST3000NM0023, the Windows 10 recovery partition has about 1.2 Gb free.
Chronological log events follow --
Backup failed error 0x81000019
---------
(Information)
Backup has started. Backup location: G:\.
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: ASR Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: ASR Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
---------
(Error)
Volume Shadow Copy Service error: Unexpected error calling routine Check OnIdentifyError. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
Error-specific details:
ASR Writer: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)
---------
(Warning)
Volume Shadow Copy Service warning: ASR writer Error 0x80042302. hr = 0x00000000,
The operation completed successfully. <=====================================
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {715d9aa1-96bc-4a95-b353-73d0c5383070}
Error-specific details:
ASR Writer: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302)
---------
(Error)
Writer ASR Writer experienced some error during snapshot creation. More info: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302).
---------
(Error)
Backup did not complete successfully because a shadow copy could not be created. Free up disk space on the drive that you are backing up by deleting unnecessary files and then try again.
---------
(Information) Windows Error Reporting
Fault bucket 1400428993982096528, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Backup
P2: 10.0.19041
P3: 0x81000019
P4: 6
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3B75.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3BF3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C7F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D5A.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_ae8632779653db77924921786bde693f761c2386_00000000_e38b2dbd-e0de-4d44-b1d7-121dbb662a6d
Analysis symbol:
Rechecking for solution: 0
Report Id: e38b2dbd-e0de-4d44-b1d7-121dbb662a6d
Report Status: 268435456
Hashed bucket: 547697fd29d0fcb2036f52c00f75e490
Cab Guid: 0
--------
Continue reading...