Windows 10 Windows 10, Computer completely freezes randomly ALL day. Forced restart necessary

  • Thread starter Thread starter juliagooglia
  • Start date Start date
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juliagooglia

Ok, I thought this was resolved. My computer did not freeze for 48 hours after trying the last suggestion of disabling BlueTooth and removing BlueTooth Drivers.

I have not put BlueTooth back on and have not resumed using any Bluetooth devices so....here is my original post...


Ok, I have about had it with this issue. It's been going on about a year now.

I have pretty much completely rebuilt this computer, all new parts, even a new case...

My computer randomly freezes. I can walk away and leave the computer running to go do something.

Come back 30 minutes later and it's frozen. I usually only have my web browser open at any given time with several tabs.

It'll freeze while I am using it too, browsing the web, etc.

I have to force a restart by holding the power button until it shuts down.

I have replaced the motherboard, ram, hard drive, CPU, keyboard, mouse, monitor. I am at al loss.

I have tried checking the event viewer but it doesn't have a chance to catch whatever it is that is happening before the system freezes so the only thing I do see is on reboot that the system shut down unexpectedly.

I really am out of ideas, I have searched the Internet for possible solutions but am having no luck.

I am just shy of throwing the whole system out the window. After a year of this, I am over it.

Does anyone have any ideas?

Here is my Event Viewer Log... Desktop Events 2.evtx

Here is my system info, if anything else is needed please ask.


Machine name: DESKTOP-6AKG7KU

Operating System: Windows 10 Pro 64-bit (10.0, Build 18363)

Language: English (Regional Setting: English)

System Manufacturer: Micro-Star International Co., Ltd.

System Model: MS-7A38

BIOS: A.H0

Processor: AMD Ryzen 5 2600 Six-Core Processor

Memory: 32768MB RAM

Available OS Memory: 32718MB RAM

Page File: 6026MB used, 31556MB available

DirectX Version: DirectX 12

---------------

Display Devices

---------------

Card name: AMD Radeon R7 200 Series

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor (0x6658)

DAC type: Internal DAC(400MHz)

Device Type: Full Device

Display Memory: 18383 MB

Dedicated Memory: 2024 MB

Shared Memory: 16359 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

HDR Support: Not Supported

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