G
giovai
Hi
I recently built a new PC, but I am having some issues when trying to install certain drivers that I downloaded directly from the motherboard manufacturer. When it freezes, nothing else happens and I have to force shutdown the PC. I don't know if this started to happen after I updated the Bios or not.
When the installation wizard starts, it either freezes on the start or during the installation. And it not only happens with the motherboard drivers, but with other programs that presumably install drivers too (for example iCue from Corsair).
When I open the Device manager, I can see that the ethernet controller has an exclamation sign as it wasn't installed, but that is one of the drivers that I can't install. Either way, I can connect to the internet through an ethernet cable.
I have tried many things from other posts such as doing hard drive tests, my temperatures are not high, I have reset the CMOS, I am currently doing a Memtest86+ with 1 pass and 0 errors by the time I am writing this, I have made a Windows 10 clean install again, from a new-made install media, run SFC and DISM.exe /Online /Cleanup-image /Restorehealth without issue, reallocated memory in the system.
Even though it usually freezes, I have received one time a BSOD for SYSTEM_SERVICE_EXCEPTION (without any other code), and once it froze while I was playing a game.
I checked my hard drives (an SSD and an HDD) and they had no problems (showed healthy in the tests). I installed Windows in each (with the other one disconnected), but the problem persists. Also, I downloaded another ISO and installed it in a USB with Rufus, still no changes.
I just finished running Memtest86 and it showed no errors.
I set up RAM speed set to 2666MHz and 1.35V but the problem still persists.
Tested with one RAM at a time, but nothing changed.
I tried to install the drivers using the device manager and I could install/update them (now I don't see the Ethernet device with an exclamation sign), but the system still freezes when I try to install something with drivers (for example iCue from Corsair).
I just noticed that when the PC goes to suspension, it freezes after waking it up (even if I modify the quick startup from the energy settings)
I am really desperate that I can't solve this issue, I don't know if it is a hardware or software problem...
Please help.
My hardware setting:
Asrock Z390 Taichi
Intel i9-9900k
G.Skill TridentZ 2x8Gb 3200
Corsair RM750x
Continue reading...
I recently built a new PC, but I am having some issues when trying to install certain drivers that I downloaded directly from the motherboard manufacturer. When it freezes, nothing else happens and I have to force shutdown the PC. I don't know if this started to happen after I updated the Bios or not.
When the installation wizard starts, it either freezes on the start or during the installation. And it not only happens with the motherboard drivers, but with other programs that presumably install drivers too (for example iCue from Corsair).
When I open the Device manager, I can see that the ethernet controller has an exclamation sign as it wasn't installed, but that is one of the drivers that I can't install. Either way, I can connect to the internet through an ethernet cable.
I have tried many things from other posts such as doing hard drive tests, my temperatures are not high, I have reset the CMOS, I am currently doing a Memtest86+ with 1 pass and 0 errors by the time I am writing this, I have made a Windows 10 clean install again, from a new-made install media, run SFC and DISM.exe /Online /Cleanup-image /Restorehealth without issue, reallocated memory in the system.
Even though it usually freezes, I have received one time a BSOD for SYSTEM_SERVICE_EXCEPTION (without any other code), and once it froze while I was playing a game.
I checked my hard drives (an SSD and an HDD) and they had no problems (showed healthy in the tests). I installed Windows in each (with the other one disconnected), but the problem persists. Also, I downloaded another ISO and installed it in a USB with Rufus, still no changes.
I just finished running Memtest86 and it showed no errors.
I set up RAM speed set to 2666MHz and 1.35V but the problem still persists.
Tested with one RAM at a time, but nothing changed.
I tried to install the drivers using the device manager and I could install/update them (now I don't see the Ethernet device with an exclamation sign), but the system still freezes when I try to install something with drivers (for example iCue from Corsair).
I just noticed that when the PC goes to suspension, it freezes after waking it up (even if I modify the quick startup from the energy settings)
I am really desperate that I can't solve this issue, I don't know if it is a hardware or software problem...
Please help.
My hardware setting:
Asrock Z390 Taichi
Intel i9-9900k
G.Skill TridentZ 2x8Gb 3200
Corsair RM750x
Continue reading...