Windows 10 Windows 10 gets frozen every hour or so. I have to restart to get the system running. Is it a software or hardware issue?

  • Thread starter Thread starter Karthy257
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Karthy257

Hi,


I just bought a new laptop. I bought it for machine learning purpose, so I have highly powerful specs. My RAM is 32 GB, 1 TB SSD, and i-5 Quad-Core processor. The company brand is MSI, one of the recommended brands for heavy purpose usage. However, this laptop freezes every hour or so even when browsing or watching YouTube Videos. I have used laptops/computers with weaker specifications, and I had no problems like this. If I force restart it, I get things normal. I have been doing it 5 or 6 times every day, so it is not a one-off thing. I updated the drivers that came up with the laptop. I also updated every Windows updated. Still, I have the same problem. Is it a hardware issue or a software issue? Kindly let me know. If there is a hardware issue, I will return the laptop and get a new brand. Thank you.

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