Windows 10 Windows 10 Hard Freezing often. I can't isolate the cause.

  • Thread starter Thread starter DerrickWithTheBrokePC
  • Start date Start date
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DerrickWithTheBrokePC

For a couple months now I've been experiencing hard crashes 3 or 4 times a day. I'm unable to find the root cause. It doesn't seem to be a specific program I'm using and sometimes the system will stay stable for days without a problem.

I've tried to make sure all drivers are updated and I did a clean install of Windows 10 but the problem persists. I've replaced all ram and my SSD. I've stress tested my CPU and the problem still occurs.

I've tried to use bluescreen viewer but it is hard freezing, so that is useless. I have to perform a manual reset each and every time.

OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-G0F2O5L
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor AMD Ryzen Threadripper 2950X 16-Core Processor, 3500 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.30, 8/27/2019
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASRock
BaseBoard Product X399 Phantom Gaming 6
BaseBoard Version
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name DESKTOP-G0F2O5L\guyon
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.9 GB
Available Physical Memory 59.7 GB
Total Virtual Memory 73.4 GB
Available Virtual Memory 67.2 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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