Windows 10 Windows 10 Home receiving Errors Event 36874 and 36871

  • Thread starter Thread starter KhalidUSA
  • Start date Start date
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KhalidUSA

I stared receiving event if 36874 and 36871 message in my event log few days ago and now I can't run windows update


36874 An TLS 1.2 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The TLS connection request has failed.


36871 A fatal error occurred while creating a TLS client credential. The internal error state is 10013.


I have already added TLS 1.2 in registry as given below


1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client\

i) DisabledByDefault set to 0

ii) Enabled Set 1

2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server

i) DisabledByDefault set to 0

ii) Enabled Set 1

What else I need to do resolve this issue.

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