Windows 10 Windows 10 Join Domain BSOD apc index mistmatch

  • Thread starter Thread starter Wong Wing Kin
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Wong Wing Kin

Hi ,


I newly bought 3 HP Probook 440 G8 and 1 lenovo X1 carbon G8.

When I join to a windows 2008 r2 domain, all the new notebooks immediately give the error APC index mismatch error.

I have even update to latest updates and drivers , it still cannot overcome the issue.

I can only go into save mode with networking.

Fix startup repair will not work.

I even uncheck all the startup services, disjoin domain from safe mode.

It will not work. The only way to to do a recovery or system restore.

Could be be the 11th (i7-1165 G7) or 10th (i7-10510u) causing the issue?

All the older PCs or Notebooks running windows 10 latest update does not cause any issue.


Below the the capture from bluescreenview capture of minidump.


011521-5125-01.dmp 15/01/2021 3:28:18 PM APC_INDEX_MISMATCH 0x00000001 00007ffd`49e6bea4 00000000`00000000 00000000`0000ffff ffff9d84`564fd4c0 ntoskrnl.exe ntoskrnl.exe+3f3ea0 x64 ntoskrnl.exe+3f3ea0 D:\Minidump\Minidump\011521-5125-01.dmp 8 15 19041 1,067,220 15/01/2021 3:29:42 PM



Netwtw10.sys fffff803`83d20000 fffff803`84524000 0x00804000 0x5f2c3f85 07/08/2020 1:36:05 AM

Npfs.SYS fffff803`7f6e0000 fffff803`7f6fc000 0x0001c000 0x9e3e4c73 17/02/2054 3:28:51 AM

npsvctrig.sys fffff803`7f1a0000 fffff803`7f1ae000 0x0000e000 0x677b42c8 06/01/2025 10:41:12 AM

nsiproxy.sys fffff803`7f180000 fffff803`7f192000 0x00012000 0xe65ab811 19/06/2092 5:10:41 PM

Ntfs.sys fffff803`7ca00000 fffff803`7ccd9000 0x002d9000 0x770be911 16/04/2033 9:01:05 PM

ntosext.sys fffff803`7bde0000 fffff803`7bdec000 0x0000c000 0x71dd3c9f 15/07/2030 1:39:43 PM

ntoskrnl.exe ntoskrnl.exe+2617be fffff803`78800000 fffff803`79846000 0x01046000 0x0d6651d6

Null.SYS fffff803`7e690000 fffff803`7e69a000 0x0000a000 0x00000000

nwifi.sys fffff803`85c60000 fffff803`85d1a000 0x000ba000 0xa0b263b7 08/06/2055 1:31:35 PM

pacer.sys fffff803`7eef0000 fffff803`7ef1b000 0x0002b000 0xfeccc466 19/06/2105 1:28:06 PM

partmgr.sys fffff803`7c490000 fffff803`7c4c1000 0x00031000 0x57a69c3e 07/08/2016 10:26:06 AM

pci.sys fffff803`7c260000 fffff803`7c2d8000 0x00078000 0x7f1b0a64 29/07/2037 7:09:24 PM





011521-5046-01.dmp 15/01/2021 3:32:45 PM APC_INDEX_MISMATCH 0x00000001 00007ff8`e488bea4 00000000`00000000 00000000`0000ffff ffffa20b`a788a4c0 ntoskrnl.exe ntoskrnl.exe+3f3ea0 x64 ntoskrnl.exe+3f3ea0 D:\Minidump\Minidump\011521-5046-01.dmp 8 15 19041 1,067,820 15/01/2021 3:33:40 PM

Npfs.SYS fffff801`7ea10000 fffff801`7ea2c000 0x0001c000 0x9e3e4c73 17/02/2054 3:28:51 AM

npsvctrig.sys fffff801`7eec0000 fffff801`7eece000 0x0000e000 0x677b42c8 06/01/2025 10:41:12 AM

nsiproxy.sys fffff801`7eea0000 fffff801`7eeb2000 0x00012000 0xe65ab811 19/06/2092 5:10:41 PM

Ntfs.sys fffff801`7ca00000 fffff801`7ccd9000 0x002d9000 0x770be911 16/04/2033 9:01:05 PM

ntosext.sys fffff801`7bde0000 fffff801`7bdec000 0x0000c000 0x71dd3c9f 15/07/2030 1:39:43 PM

ntoskrnl.exe ntoskrnl.exe+2617be fffff801`77a00000 fffff801`78a46000 0x01046000 0x0d6651d6

Null.SYS fffff801`7efa0000 fffff801`7efaa000 0x0000a000 0x00000000

nwifi.sys fffff801`75530000 fffff801`755ea000 0x000ba000 0xa0b263b7 08/06/2055 1:31:35 PM

pacer.sys fffff801`7ec10000 fffff801`7ec3b000 0x0002b000 0xfeccc466 19/06/2105 1:28:06 PM

partmgr.sys fffff801`7c490000 fffff801`7c4c1000 0x00031000 0x57a69c3e 07/08/2016 10:26:06 AM

pci.sys fffff801`7c260000 fffff801`7c2d8000 0x00078000 0x7f1b0a64 29/07/2037 7:09:24 PM

pcw.sys fffff801`7c400000 fffff801`7c414000 0x00014000 0xd212a83e 07/09/2081 10:34:38 AM

pdc.sys fffff801`7c440000 fffff801`7c46f000 0x0002f000 0x1b16f9e0

peauth.sys fffff801`759d0000 fffff801`75aa6000 0x000d6000 0x0e1978d2

portcls.sys fffff801`83380000 fffff801`833e6000 0x00066000 0x3e079c3a 24/12/2002 7:28:58 AM

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