Windows 10 Windows 10 PC keeps waking up into a blank screen

  • Thread starter Thread starter Sid_0987
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Sid_0987

I have been experiencing a problem since a few days ago with my Windows PC.


Before the problem showed up, this used to be normal behavior: I would leave the PC in sleep mode every night when I go to sleep, and so far, it has waken up normally every time as expected. I've noticed that, sometimes, it wakes up on its own to install updates, I suspect. During those sessions, the monitor doesn't come on, which I expect, and the PC goes back to sleep when it's done, I assume.


However, in the last few days, it seems that when it wakes up on its own, it does not go back to sleep. When I try to wake it up, all I see is a black screen on the monitor, and keyboard and mouse are not responsive (num-lock, caps-lock not toggling, etc.) I have to hold down the power button to force a shutdown. Once I power-cycle it like this, it comes back on normally. This behavior has occurred 4 out of the last 7 days.


The Windows Reliability Monitor shows a "Hardware error" like below on almost every episode before the manual shutdown:


Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffdf83dacf3010

Parameter 2: fffff800828aaf30

Parameter 3: 0

Parameter 4: 4

OS version: 10_0_19041

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19041.2.0.0.256.48

Locale ID: 1033



What I have tried:

  • Use hibernation instead of sleep.
  • Update all the drivers from Device Manager.
  • Reinstall graphics driver.
  • Remove anti-virus (McAfee)


All these attempts have been from comments on forums with users having similar problems, but I have not been able to solve my issue. I appreciate any help. I really do not want to re-install windows because I will have to reinstall so many programs :(


System HW:

Motherboard: MSI Z390-A PRO ATX

Processor: Intel Core i9-9900K

Memory: 40GB DDR4-3200

GPU: AMD Radeon RX 590 series

PSU: EVGA 850W 80PLUS GOLD

Hard Drive 1 (OS): 500GB WD BLUE SSD

Hard Drive 2 (Docs): 3TB HDD 3.5" SATAIII


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