Windows 10 Windows 10 randomly disconnects external monitors when laptop screen is open

  • Thread starter Thread starter Eugene_Croda_IT
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Eugene_Croda_IT

I searched around for similar topics but none I found really aligned with an issue that crops up periodically.Our general setup is:Dell Latitude 7xxx/9xxx series laptopDell USB-C hub monitor (24") using ThunderboltDell Ultrasharp monitor (24") connected via MST and downstream from the hub monitorThe problem:Windows will randomly and without user intervention set the two external monitors to be "disconnected."I've noticed that this only happens if the user keeps the laptop open and thus has three monitors. If the laptop remains closed, the issue never arises as one of the two monitors is acting

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