Windows 10 windows 10 shut down unexpectedly and Hardware error

  • Thread starter Thread starter KevinLi_101
  • Start date Start date
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KevinLi_101

Hi There,


Recently my windows 10 got hardware error and shut down unexpectedly error frequently.

They usually happen together.

Looks like they happened when resuming windows 10 from hibernation.

After resuming windows, all previously opened apps, file explorers, etc were not there. It seems after the errors, windows restarted.


This is the details of the last Hardware error happened on May 18, 2020:


Source

Windows



Summary

Hardware error



Date

‎5/‎18/‎2020 11:02 PM



Status

Not reported



Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 810

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033



And here is the details of the last shutdown unexpectedly error happened on May 18, 2020:


Source

Windows



Summary

Shut down unexpectedly



Date

‎5/‎18/‎2020 11:02 PM



Status

Not reported



Problem signature

Problem Event Name: BlueScreen

Code: 9f

Parameter 1: 3

Parameter 2: ffff930fc1f58570

Parameter 3: fffff983250378b0

Parameter 4: ffff930fcf119620

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033


Please help to figure out what hardware caused the error and how to fix it?


Thanks,

Kevin

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