M
moemaya2
I have a Dell Laptop about 2 years old - Intel , lots of RAM with SSD drive. Laptop was running super fast - fast boot, just everything was great, until this latest KP4512941 update.
Step 1- I uninstalled it, still running slow.
Step 2 - I re-installed it and installed the latest patch KB4515384, along with any other updates that were there. Still running slow.
By slow I mean everything from basic website browsing, office products, even when i print it comes out slowly from printer.
Step 3 - I did an anti-virus scan - all clean.
Step 4- I tried doing a restore point to go back a week - but I dont have any!!?
Experts - Anything I'm missing? I am trying to avoid a total refresh because I have a lot of software and customized settings on many programs and I would hate to restart from fresh.
(P.S. will Microsoft offer me free remote support to fix this?)
Continue reading...
Step 1- I uninstalled it, still running slow.
Step 2 - I re-installed it and installed the latest patch KB4515384, along with any other updates that were there. Still running slow.
By slow I mean everything from basic website browsing, office products, even when i print it comes out slowly from printer.
Step 3 - I did an anti-virus scan - all clean.
Step 4- I tried doing a restore point to go back a week - but I dont have any!!?
Experts - Anything I'm missing? I am trying to avoid a total refresh because I have a lot of software and customized settings on many programs and I would hate to restart from fresh.
(P.S. will Microsoft offer me free remote support to fix this?)
Continue reading...