J
JV8520
Hello,
Since a few days we're experiencing a problem with the Windows Store and apps. Every app we want to open closes immediately. We have the same problem with the Store itself.
We're having this problem on 10 clients. Some of them are recently installed and some of them have been upgraded last year from Windows 7 to 10.
Every time you want to open an app, you see the following error in the event viewer:
The server Microsoft.WindowsStore_11807.1001.13.0_x64__8wekyb3d8bbwe!App did not register with DCOM within the required timeout.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2018-08-27T13:21:03.176689600Z" />
<EventRecordID>7060</EventRecordID>
<Correlation />
<Execution ProcessID="864" ThreadID="7748" />
<Channel>System</Channel>
<Computer>WKST-197</Computer>
<Security UserID="S-1-5-21-840000376-1570747893-2474143689-500" />
</System>
- <EventData>
<Data Name="param1">Microsoft.WindowsStore_11807.1001.13.0_x64__8wekyb3d8bbwe!App</Data>
</EventData>
</Event>
Before the problem started, you can see the following events in the Event Viewer:
Windows installed an update 9NBLGGH3FRZM-Microsoft.VCLibs.140.00
Windows installed an update 9WZDNCRFHVQM-MICROSOFT.WINDOWSCOMMUNICATIONSAPPS
Windows installed an update 9NBLGGH10PG8-MICROSOFT.PEOPLE
Windows installed an update 9WZDNCRFJBH4-Microsoft.Windows.Photos
Windows installed an update 9WZDNCRFHVN5-MICROSOFT.WINDOWSCALCULATOR
The clients are all using Windows Firewall and Windows Defender, so no extra AV is installed. All clients are also up to date.
All user accounts are having this issue, also newly created accounts.
Things I've tried:
- Resetting Microsoft Store
- Change the permissions for the folder "C:\Users\***\AppData\Local\Packages" and gave All Application Packages full permissions
- Everything mentioned in this post: How to fix "ms-windows-store:purgecaches app didn't start"
- wsreset.exe
- the Powershell cmdlet: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Any other possible solutions?
Continue reading...
Since a few days we're experiencing a problem with the Windows Store and apps. Every app we want to open closes immediately. We have the same problem with the Store itself.
We're having this problem on 10 clients. Some of them are recently installed and some of them have been upgraded last year from Windows 7 to 10.
Every time you want to open an app, you see the following error in the event viewer:
The server Microsoft.WindowsStore_11807.1001.13.0_x64__8wekyb3d8bbwe!App did not register with DCOM within the required timeout.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2018-08-27T13:21:03.176689600Z" />
<EventRecordID>7060</EventRecordID>
<Correlation />
<Execution ProcessID="864" ThreadID="7748" />
<Channel>System</Channel>
<Computer>WKST-197</Computer>
<Security UserID="S-1-5-21-840000376-1570747893-2474143689-500" />
</System>
- <EventData>
<Data Name="param1">Microsoft.WindowsStore_11807.1001.13.0_x64__8wekyb3d8bbwe!App</Data>
</EventData>
</Event>
Before the problem started, you can see the following events in the Event Viewer:
Windows installed an update 9NBLGGH3FRZM-Microsoft.VCLibs.140.00
Windows installed an update 9WZDNCRFHVQM-MICROSOFT.WINDOWSCOMMUNICATIONSAPPS
Windows installed an update 9NBLGGH10PG8-MICROSOFT.PEOPLE
Windows installed an update 9WZDNCRFJBH4-Microsoft.Windows.Photos
Windows installed an update 9WZDNCRFHVN5-MICROSOFT.WINDOWSCALCULATOR
The clients are all using Windows Firewall and Windows Defender, so no extra AV is installed. All clients are also up to date.
All user accounts are having this issue, also newly created accounts.
Things I've tried:
- Resetting Microsoft Store
- Change the permissions for the folder "C:\Users\***\AppData\Local\Packages" and gave All Application Packages full permissions
- Everything mentioned in this post: How to fix "ms-windows-store:purgecaches app didn't start"
- wsreset.exe
- the Powershell cmdlet: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Any other possible solutions?
Continue reading...