Windows 10 Windows 10 update and Ancestory Family tree software

  • Thread starter Thread starter lindakaden
  • Start date Start date
L

lindakaden

My mother in laws computer recently updated to Windows 10 and all of the computer software has been deleted. I cant see a quick fix as she didn't back up the system regularly. Im presuming reinstalling the software- Office, Family tree etc is the only option?


Second question, I reinstalled the family tree software which isn't opening and running. It displays the following message:

When I go int the event log to see the issue, the following message is displayed: Microsoft.Practices.CompositeUI.EventBroker.EventTopicException' occurred and was caught.

Message: HandlingInstanceID: 0ef2fff7-a1ff-416f-9b93-eae6f864e1c4
An exception of type 'Microsoft.Practices.CompositeUI.EventBroker.EventTopicException' occurred and was caught.
---------------------------------------------------------------------------------------------------------------
09/21/2018 14:25:10
Type : Microsoft.Practices.CompositeUI.EventBroker.EventTopicException, Microsoft.Practices.CompositeUI, Version=1.0.51205.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
Message : One or more exceptions occurred while firing the topic 'ActivateModule'
Source : Microsoft.Practices.CompositeUI
Help link :
Exceptions : System.Collections.ObjectModel.ReadOnlyCollection`1[System.Exception]
Topic : Microsoft.Practices.SmartClient.Library.MyEventTopic
Data : System.Collections.ListDictionaryInternal
TargetSite : Void CallSubscriptionHandlers(System.Object, System.EventArgs, Microsoft.Practices.CompositeUI.EventBroker.EventTopicFireDelegate[])
Stack Trace : at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
at Microsoft.Practices.SmartClient.Library.MyEventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)
at MyFamily.FTM.UI.FTM.FTMController.OnActivateModule(String key)
at MyFamily.FTM.UI.FTM.FTMController.ViewPlanHandler(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.Command.OnExecuteAction(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.Command.Execute()
at MyFamily.FTM.UI.FTM.FTMApplication.Start()
at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
at MyFamily.FTM.UI.FTM.FTMApplication.ᙓ(String[] ᙂ)
Additional Info:
MachineName : LINDA-VAIO
TimeStamp : 21/09/2018 13:25:10
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
AppDomainName : FTM.exe
ThreadIdentity : LINDA-VAIO\Linda
WindowsIdentity : LINDA-VAIO\Linda
Subscriber Exception(s):
Inner Exception
---------------
Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Exception has been thrown by the target of an invocation.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.BuildFirstTimeItem(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild]()
at MyFamily.FTM.UI.PlanModule.PlanController.AddViews()
at MyFamily.FTM.UI.PlanModule.PlanController.Run()
at MyFamily.FTM.UI.PlanModule.ModuleController.WorkItem_Activated(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.WorkItem.OnActivated()
at Microsoft.Practices.CompositeUI.WorkItem.FireStatusEvents()
at Microsoft.Practices.CompositeUI.WorkItem.ChangeStatus(WorkItemStatus newStatus)
at Microsoft.Practices.CompositeUI.WorkItem.Activate()
at MyFamily.FTM.UI.PlanModule.ModuleController.OnActivateModule(Object sender, EventArgs`1 key)
Inner Exception
---------------
Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Exception has been thrown by the target of an invocation.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.BuildFirstTimeItem(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild]()
at MyFamily.FTM.UI.PlanModule.PlanMainPanelViewPresenter.GetNewProjectPanel()
at MyFamily.FTM.UI.PlanModule.PlanMainPanelView.LoadProjectPanels()
at MyFamily.FTM.UI.PlanModule.PlanMainPanelView.set_Presenter(PlanMainPanelViewPresenter value)
Inner Exception
---------------
Type : System.UnauthorizedAccessException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Access to the path 'C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\Content.IE5' is denied.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Void WinIOError(Int32, System.String)
Stack Trace : at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFiles(String searchPattern, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFiles(String searchPattern)
at MyFamily.FTM.UI.PlanModule.AncestryTreePanel.CleanupInternetCache(DirectoryInfo di, Boolean recursive)
at MyFamily.FTM.UI.PlanModule.AncestryTreePanel.CleanupInternetCache(DirectoryInfo di, Boolean recursive)
at MyFamily.FTM.UI.PlanModule.AncestryTreePanel..ctor(PlanNewProjectPanelPresenter presenter)
at MyFamily.FTM.UI.PlanModule.PlanNewProjectPanel.CreateViews()
at MyFamily.FTM.UI.PlanModule.PlanNewProjectPanel.set_Presenter(PlanNewProjectPanelPresenter value)

Category: Exception
Priority: 0
EventId: 100
Severity: Error
Title:FTM Exception Handling
Machine: LINDA-VAIO
Application Domain: FTM.exe
Process Id: 10188
Process Name: C:\Program Files (x86)\Family Tree Maker 2010\FTM.exe
Win32 Thread Id: 10196
Thread Name:


any help on fixing both is much appreciated.


|Scott

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