Windows 10 Windows 10 Upgrade Failing - because of media center?

  • Thread starter Thread starter Ben Krause (ben)
  • Start date Start date
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Ben Krause (ben)

I have been attempting to do an in place upgrade of windows 7 professional to windows 10 for the last few weeks and can't get it to work. I used the windows media creation tool to download windows 10 to an ISO file on the computer which I then extracted. I run setup and it says Windows Media Center is not compatible/available in windows 10 which I confirm and continue the installer. It prepares to install windows 10 and keep my apps and settings and then reboots to continue the installation. Something fails and it rolls back to windows 7.


I have run the "SetupDiag.exe" on the system and it seems to indicate that Windows Media Center is the reason for the failure. I have gone into Add/Remove Programs > Windows Features and unchecked the Windows Media Center under the Media section. It removed it and I rebooted.


When I go to run the setup again, it says that Windows Media Center is not compatible/available in Windows 10 even though I removed it. Again, I confirm the message and continue the installation. The install fails again.


I am including what is in the log file for the SetupDiag.exe for your reference.



Matching Profile found: CompatBlockedApplicationDismissable, FindFatalPluginFailure - EA52620B-E6A0-4BBC-882E-0686605736D9, E48E3F1C-26F6-4AFB-859B-BF637DA49636

SetupDiag version: 1.6.0.0

System Information:

Machine Name = WS1

Manufacturer = Hewlett-Packard

Model = HP Compaq Pro 6305 SFF

HostOSArchitecture = 1033

FirmwareType = PCAT

BiosReleaseDate = 20130816000000.000000+000

BiosVendor = Default System BIOS

BiosVersion = K06 v02.57

HostOSVersion = 6.1.7601

HostOSBuildString = 7601.24524.amd64fre.win7sp1_ldr_escrow.190916-1700

TargetOSBuildString = 10.0.18362.323 (19h1_release_svc_prod2.190809-2149)

HostOSLanguageId =

HostOSEdition = Professional

RegisteredAV =

FilterDrivers = FileInfo

UpgradeStartTime = 10/30/2019 6:22:22 AM

UpgradeEndTime = 10/30/2019 7:31:13 AM

UpgradeElapsedTime = 01:08:51

CV =

ReportId =



Warning: Found Dismissible Block for: "Windows Media Center is installed on this PC".

This is a dismissible message when not running setup.exe in "/quiet" mode.

Consider specifying "/compat /ignore warning" to ignore these dismissible warnings when running in /quiet mode.

For more information about Setup command line switches, see here:

"Windows Setup Command-Line Options"



Error: SetupDiag reports fatal migration plug-in failure.

Last Phase: Safe OS

Last Operation: Offline portion of first and oobe boot apply operations



Plug-in Name = %windir%\system32\migration\SxsMigPlugin.dll

Migration Operation = IPostApply->PostApply

Plug-in Error: 0x00000002



Refer to "System Error Codes - Windows applications" for error information.

You must manually uninstall "Windows Media Center is installed on this PC" before continuing with the installation/update, or change the command line parameters to ignore warnings if you are using the "/quiet" parameter.



Last Setup Phase:

Phase Name: Safe OS

Phase Started: 10/30/2019 7:19:44 AM

Phase Ended: 1/1/0001 12:00:00 AM

Phase Time Delta: 00:00:00

Completed Successfully? False



Last Setup Operation:

Operation Name: Offline portion of first and oobe boot apply operations

Operation Started: 10/30/2019 7:25:36 AM

Operation Ended: 1/1/0001 12:00:00 AM

Operation Time Delta: 0:00:00:00.0000000

Completed Successfully? False

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