Windows 10 Windows 10 when I click on login screen it just freezes and shows search options but not log in Username or Password

  • Thread starter Thread starter Mark Anthony Knesl
  • Start date Start date
M

Mark Anthony Knesl

HelloWindows 10 on HP Envy 16 gb ram 1 tb harddrive; when I click on the log in screen it just freezes and shows search options but not log in Username or Password it shows the white arrow but blurred back ground.bottom right show the power button symbol ect.I have tried ctrl alt del but that shows egg timer next to arrow but nothing happens.when it does run i get the blue sreen of death randdomly - it will then restart properly or it does the above error.thanks in advanceMark

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