Windows 10 Windows 10, Windows Update, Headset microphone issues

  • Thread starter Thread starter GregFisk
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GregFisk

After the most recent windows update, it caused issues with my sound card. I have a Sound Blaster Z, with a pair of stereo speakers with subwoofer plugged into the port on the back of the card. After the update, the speakers wouldn't work. Windows did something that messed up the ports, and I had to jump the speaker plug from port to port on the card before I found one where it piped the sound in again. It has done that before, and each time, it's annoying as blazes because it means you have to verify that all the functions are still working. And that all the programs like windows media still work.


But there's more. Before, my friends and I were playing online video games using microphone headsets, the Corsair VOID versions. They worked just fine, and we didn't have to do anything involved to get them to allow chat in our games like Rainbow Six Siege, which we all play through Steam and on Windows 10 desktop computers.


But after the recent updates, we discovered that we couldn't hear ourselves talking anymore. Some games worked, some games didn't. Most didn't. We tried running troubleshooters, uninstalling and reinstalling drivers for the head sets, running diagnostics, checking the windows SOUND control panel settings, all the usual stuff. Nothing seemed to fix the issue. The Sound tab showed that Windows was hearing us speaking into the mics, and showing the green indication volume bars that show windows can hear our voices inputting. But nobody online could hear them. Windows is blocking the outgoing audio somehow.


The only 'fix' that we have been able to contrive is to go into the windows SOUND tab, then in the PLAYBACK tab, DISABLE your speakers, and any other peripheral hardware that uses audio. This includes VR helmets, webcams, everything. Leave NOTHING but the microphone headset device as your primary PLAYBACK device, and primary RECORDING device in the recording tab of windows SOUND. Make sure everything else is disabled.


Only then will you be able to speak to each other in online games using your mic headset. It's annoying to have to go into your sound settings and disable everything when you want to play games online and use your headset, then turn them on again when you're done. It didn't do this before. And it shouldn't be doing it now.


I share this information for the benefit of others who may be having this issue. And also as a plea for help to Microsoft, who created this issue with their update. Somehow you messed things up in the sound settings so that microphone headsets don't broadcast audio. I urge you to FIX this in your next update. Find out whatever it was you did to the sound settings, which is causing this conflict and fix it - or reverse it. Thanks.

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