Windows 11 Windows 11: Black Screen, No Start menu, No search box

  • Thread starter Thread starter Simon Wimble
  • Start date Start date
S

Simon Wimble

For the last two weeks whenever I log into a particular user account I get a black screen. I restart Explorer or wait and finally everything works ok except there is no start menu and no search box. Windows key + R works but Windows key + S does not.To solve the black screen sometimes restarting Explorer works, sometimes it only works when I switch user and return.Under black screen conditions explorer.exe is using only 5 MB of memory and no CPU resources. I cannot restart explorer from within the Task Manager. All it does is stop.I've tried SFC, no issues found.What could it be?

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