Windows 11 Windows 11 doesn't recognise BRIO 4K Stream Webcam for Windows Hello

  • Thread starter Thread starter Mihnea Totu
  • Start date Start date
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Mihnea Totu

I've just gotten a brio 4k stream edition recently and everything works fine, except for windows hello.As you can see it doesn't recognise it as a compatible camera, even though it is a windows hello compatible camera. I've made sure everything is up to date, I've tried resetting the biometrics service on windows, reinstalling the camera's software, tried reaching out to Logitech but help hasn't been great, tried different ports, reinstalled windows hello but it still doesn't work.

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