Windows Defender detected threat but unable to remove

  • Thread starter Thread starter Crys464
  • Start date Start date
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Crys464

Hi community,


My windows defender just found a threat in my com:


Threat detected: Program:Win32/Wacapew.B!ml

Alert Level: Medium

Category: Potentially Unwanted Software

Details: This program has potentially unwanted behavior


Affected items:

file: C:\ProgramData\CloudPrinter\CloudPrinter.exe

file: C:\ProgramData\Snorler\Snorler.exe


I tried to Remove/Quarantine it under the Action tab but nothing happens after I clicked it and it still stays as "App found - action needed", that the status is still active and it is not remediated, still running on my device.


I tried searching what the above threat is but I can't come up with anything credible.


Can anyone tell me what this is and how I may remove it?




On another note, one of the remediation is incomplete:


Status: Failed

This threat or app might not be completely remediated.


Thread detected: Trojan:Win32/Conteban.B!ml

Alert level: Severe

Category: Trojan

Details: This program is dangerous and executes commands from an attacker.


Affected items:

file: C:\Users\(my name)\AppData\Local\Temp\wyfdggzz.exe


What can I do about this to remove it as well?




Thank you!


~Crystal~

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