Windows 10 Windows Hello for business- How to disable the virtual smart card?

  • Thread starter Thread starter Gustavo Almeida Aboud
  • Start date Start date
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Gustavo Almeida Aboud

Dear all,

We have activated Windows Hello so that users can sign in with a Pin code.

Therefore now we have 2 issues.

1 - Windows hello has created a "Virtual Smart Card" and we're unable to authenticate correctly on websites who requires our real smart card.

How can we get rid of this Virtual smart card? "deactivate at all"?




2 - Now when user sign in on Windows, the network drives are mapped with a red cross when double-cliking we get a prompt to insert the pin code... so the workaround is to connect with another method..

When they click on the drive, they get a prompt to connect, must choose another method and enter their login and password to have access to the files.


Could someone help on this matter?


Many thanks,

Gustavo

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