Windows 10 Windows Hello issue - Fingerprint Reader and PIN Code not working

  • Thread starter Thread starter Mathilde G_163
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Mathilde G_163

Hello, Since this morning I have been encountering a rather annoying problem. First, I realized that my fingerprint reader does not recognize my fingerprints anymore. Then, when I went to the settings, I realized that I can't configure either the fingerprint reader nor the Windows Hello PIN code. Accordingly, I can't reset them.The following error messages are displayed (my native language is French, so the messages are in French but I didn't find the support webpage in French so I asked my question here): So far, I can log in to my various sessions using my pin codes because I remember them.

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