Windows 11 Windows Hello Not Working

  • Thread starter Thread starter SLong1DA
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SLong1DA

I'm running Windows 11 and can't get the Facial Recognition to work. Going to settings, it says "This options is currently unavailable" and when I do the drop down, it says "we couldn't find a camera compatible with Windows Hello Face. This is a brand new computer and the camera works great, so not sure what the deal is. After searching for answers, I found someone suggesting I go here: C:\Windows\System32\WinBioPlugIns\FaceDriverApparently, I don't have the FaceDriver file, so I couldn't follow the additional steps. Is this possibly just a feature that isn't actually available on my computer?

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