Windows 11 Windows install fails graphics card device failed

  • Thread starter Thread starter Caroline Thorne
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Caroline Thorne

Windows 11 was coming up with a BSOD relating to the graphics card. I tried to do a reinstall, but it fails every time saying device failure on the graphics card. I pay insurance and it went off for repair. It came back saying unrepaired as requested, which is untrue. I rang the insurance company, they said that it probably means it's just a software issue then. I am now stuck with a £1000 laptop that doesnt work and nobody seems to want to help with. Does anyone have any ideas? Is it software and I'm missing the point? Kind regards,Caroline.

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