Windows 10 Windows Repair doesn't work because of hard disk issue

[KF_CO]

I received an error from Dell Assist when it attempted to update a hard drive driver. I hard booted the computer performed all of the hard disk tests (scandisk, chkdisk, predictive failure test) and all came back fine. Also used Dell Assist and it originally reported a hard drive problem, but when running those tests after the initial error, all came back clear. The computer boots without a problem. When I tried to do a Windows Repair from boot, I receive the dreaded SrtTrail.txt error. The only possible issue is under System Disk (see below).


Startup Repair diagnosis and repair log

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Last successful boot time: ‎9/‎16/‎2020 7:52:43 PM (GMT)

Number of repair attempts: 1



Session details

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System Disk = \Device\Harddisk0

Windows directory = C:\WINDOWS

AutoChk Run = 0

Number of root causes = 1



Test Performed:

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Name: Check for updates

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: System disk test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: Disk failure diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 16 ms



Test Performed:

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Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 234 ms



Test Performed:

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Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: Target OS test

Result: Completed successfully. Error code = 0x0

Time taken = 16 ms



Test Performed:

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Name: Volume content check

Result: Completed successfully. Error code = 0x0

Time taken = 31 ms



Test Performed:

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Name: Boot manager diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: System boot log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: Event log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 16 ms



Test Performed:

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Name: Internal state check

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Test Performed:

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Name: Check for installed LCU

Result: Completed successfully. Error code = 0x0

Time taken = 2984 ms



Test Performed:

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Name: Check for installed driver updates

Result: Completed successfully. Error code = 0x0

Time taken = 1203 ms



Test Performed:

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Name: Check for pending package install

Result: Completed successfully. Error code = 0x0

Time taken = 2219 ms



Test Performed:

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Name: Boot status test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms



Root cause found:

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Boot status indicates that the OS booted successfully.



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Can you think of anything else that I can do? Seems like the hard drive is fine on all tests, but a Windows Repair doesn't work.


Thank you.

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