Windows 10 Windows Scan App not working in Windows 10

  • Thread starter Thread starter Marco Mazzoni_206
  • Start date Start date
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Marco Mazzoni_206

I have a Canon MF110 multifunction device. It will not scan, but it used to. It is connected via a USB hub connected to my Dell WD19 dock, and it didn't work. I then connected it directly to the Dell 5420 laptop - same result. The Windows Scan utility doesn't work - I click 'preview' and nothing happens. I click 'scan' and nothing happens. When I try to use the Canon MF Scan Utility - it says the scanner isn't connected, yet it is. I tried re-installing the drivers from Canon - restarting the computer and the scanner, nothing. I tried using the SCAN app that I downloaded from the Windows Store

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