Windows 10 Windows server 2016 keeps rebooting itself after 15-20 minutes

  • Thread starter Thread starter fahadjamil
  • Start date Start date
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fahadjamil

Hi


I am having an issue with my server 2016 which keeps rebooting itself after 15-20 minutes. I was wondering if someone can help troubleshoot.


It automatically goes to the blue screen with an error code "memory management"


Steps I have taken to troubleshoot but it is still not working.


1: spoken to the vendor to check if this is a hardware issue, no hardware errors found.

2: replaced the RAM and also tried re seating the working ram but no luck

3: scanned sfc /scannow

4: Memory diagnostic

5: If I boot the server into safe mode it works without issues.

6: There are hardly any 3rd party software installed but I removed all of them anyway but no luck

7: Event viewer and server manager displays error ID as 1001 with brief description "Windows bug check " please refer to c: windows32 for memory dump.dmp file. I have the file but don't know how to open it or read it.


I will really appreciate if someone can help?


Regards

FJ

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