Windows 10 Windows showing wrong location

  • Thread starter Thread starter KnyckChau
  • Start date Start date
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KnyckChau

I live in Savannah, GA. But since a few weeks ago, my location has been shown as Napa, CA.


I'm using Boot Camp on a MacBook Pro. macOS on the same machine shows the correct location. Apple Find My App shows the correct location.


Cortana, Bing.com in Edge, Google Earth (x64 application), any IP location website in Edge: Savannah, GA (where I exactly live)

Google (including Google Maps and Goole Earth) in Edge, grocery stores and restaurants' locator in Edge, Weather App, Maps App, New App, automatic time zone: Napa, CA.


The above-mentioned symptoms won't change, no matter I connect to the Internet via Ethernet (Xfinity), or Wi-Fi (Xfinity), or iPhone hotspot (T-Mobile 5G). Therefore, the issue is nothing to do with the ISP.


My system has been updated to the latest. Neither restarting or reinstalling the OS solves this issue.


Basically, you search "where am I" at Google.com and you'll know where the system thinks you are. Now it's shown as Napa, CA in my browser. If I go to Services, turn off and then disable Geolocation Service (not restart), Google still shows I'm in Napa, CA. And then I set Geolocation Service to Automatic or Manual (without starting it), and refresh the "where am I" search result at Google, it shows Pine Garden, GA, which is even more accurate than Savannah, GA as Savannah is a city and Pine Garden is a very small region in the city. And then I immediately refresh the page without doing anything else, it result turns to Napa, CA again.


Some additional information: Location for this device (Settings -> Privacy -> Location) is On, Default Location was set to Savannah, Geolocation Service is Running. No IP proxy or VPN is running.


It seems that Windows has sufficient conditions to detect the right location, but something unknown is preventing it from doing so.


My device specifications:

Device name KNYCK-PC-BC

Processor Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz 2.40 GHz

Installed RAM 32.0 GB (31.9 GB usable)

Device ID 958EB2CB-CEDE-4591-A085-4D04D8E4F670

Product ID 00329-10330-00000-AA371

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display


My Windows specifications:

Edition Windows 10 Enterprise

Version 21H1

Installed on ‎18/‎03/‎2021

OS build 19043.906

Experience Windows Feature Experience Pack 120.2212.3530.0


I've seen plenty of similar threads posted in MS Community (English, Simplified Chinese, Traditional Chinese), and NONE of them has a working solution. Most of them end up with no reply or similar suggestions (turn on Location, set Default Location, restart Geolocation Service, etc). Some early cases can be dated back to 2015.


I created a ticket in Feedback Hub. Please vote it up so it becomes visible to MS engineers. Windows Insider Program


Any helpful advice is very much appreciated.

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