Windows 10 Wireless adapter not working on Windows 10 HP 15 laptop.

  • Thread starter Thread starter IsabelOsmundsen
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IsabelOsmundsen

Symptoms: I will be browsing the internet, when after some time, all WiFi networks disappear and I'm unable to reconnect to anything. I turn on and off airplane mood and nothing comes back. I restart my computer and that usually fixes it. However, I'm always in the middle of something when my laptop is cut off from all WiFi, so restarting regularly is NOT a feasible solution. Plus it doesn't stop my laptop from doing it again.


I am able to connect via an Ethernet cable, but this is also not a solution as I can't be out and about and expect there to be Ethernet cables.


Troubleshooter: I've run it when I'm having said connectivity issues, and it always asks me to connect an Ethernet cable and check if the solution is fixed. I can connect via the cable, but usually I just restart my laptop at this point because there is no cable.


After connecting via Ethernet, the troubleshooter comes back: "The Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter adapter is experiencing driver- or hardware related problems." It then cannot fix said problems, only that they are detected.


Question: Can I just update or replace my wireless adapter? Would that solve this issue?


If so, where can I go to or how do I find the right adapter? I've tried searching for that adapter but My laptop is an HP 15 Notebook, Intel Core i3-4030U CPU 1.90Ghz processor, Windows 10 version 1709 OS 16299.125.


Or, is there something entirely different that I should do? Thanks in advance.

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