Windows 10 "Word cannot display the requested font."

  • Thread starter Thread starter PamVan Allen
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PamVan Allen

Yes, I'm opening this topic again. I'm not trying to install any fonts that didn't come with MS Office 2016. I only want to access plain old MS Office fonts that came with the package. This brand new Samsung Note 9 computer is running Windows 10.0.17134. I took it to the Best Buy Geeks where I bought it, but they told me several lies designed to rope me into a $200/year service contract. No, that's not a virus. The file was installed the day the computer was built. Guess I look dumb.


I've changed my normal.dot template to old.dot, normal.old, oldbrown.shoe, and new.normal. I've uninstalled and reinstalled my printer and its drivers repeatedly. I tried some crazy-sounding advice I found in the MS forum about changing the Trust settings in Word which made no sense whatsoever. Uncheck "Enable protected view for files originating from the internet." Of course, didn't work. I've danced naked under the moon, chanting wolf curses against Microsoft. That was fun, but it didn't fix the error message.


Garamond, the font my two books are published in, is the font I can identify that is triggering this maddening message. Do I have to change the entire formatting for my books and upload them again because MS Word is incompatible with Windows 10 on my Samsung Note 9 that I paid an arm and several toes for? it doesn't seem appropriate. MICROSOFT, help me fix this, please.

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