Windows 10 word can't print due to problem with printer setup

  • Thread starter Thread starter jamieficalora
  • Start date Start date
J

jamieficalora

Hi,

I am receiving numerous different messages when I try to print. Not just the one in the subject line. I also get "the specified driver is invalid", ""error code 45", "error 0x000007di". This all seems to have started after a windows update. I have gone as far as getting a different printer and I am still getting the same messages. I now have a HP photosmart C3680 All-in-one. I have installed and uninstalled several times. I have not reinstalled it again since the last uninstall. I have spent 3.5 hours on the computer with windows support. I used HP Dr. and wasn't able to print a test page but was able to print an internal test page. I gave it the command to do it through the computer so I don't understand why it is not responding when I try to print from other Apps. The struggle is real!! I would appreciate any suggestions anyone may have. Thank you in advance!

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