Windows 11 Xbox App and Microsoft Subscriptions Page saying I do not own Game Pass, yet still being billed for it.

  • Thread starter Thread starter Jakub_ M
  • Start date Start date
J

Jakub_ M

My microsoft account states that I do not own PC Game Pass, but I am still being billed for it. I bought PC Game Pass about a year ago and turned on Auto Payment, however recently i opened my Xbox app on my PC and it states that I do not own Game Pass. I check my payments in my banking app and it still states I am paying for the subscription, apparently, is not active anymore. I do not want to pay for something that doesn't let me use it. Please help me fix this.

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