Windows 10 Yellow exclamation mark showing on Network icon in system tray

  • Thread starter Thread starter WendyVanexe
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WendyVanexe

I have a user (Windows 10 1803) with updated drivers.

This user has a yellow exclamation mark showing on his network icon - stating no internet access - but he does have internet access.

Now I have come across this problem on 40 of my 80+ workstations. So it is intermittent and makes no sense.

I do know the issue is caused by Microsoft trying to connect to www.msftconnecttest.com in an attempt to get a text file to prove internet access as found in the below registry setting.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet....

So what is the big deal you have internet access and the computer works right, wrong. Because of this error a lot of things actually stop working (all Microsoft products) such as Office 365, will no longer authenticate, which is my biggest issue.

I have tried all the internet suggestions.

* Flushed dns

* Changed dns to point to 8.8.8.8

* Reset winsock connection - Usually the yellow exclamation mark will clear by this time, but not on this laptop.

* Released and renewed IP configuration

* Uninstalled the network driver - reinstalled

* Tried wireless connection - same result

* Ran tracert to all the websites in the regedit - all successful

* Restarted network connection services

At the same time restarting the computer after each attempt and so far no success.

Has anyone else come across this issue and aside from the things I have already done, have any constructive advice?

I don't know why Microsoft feels the need to put this active probe in place since it seems to be causing more issues than it helps.

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