Windows 10 You have no preferred wireless network

  • Thread starter Thread starter Mohammed Golam Noor
  • Start date Start date
M

Mohammed Golam Noor


I lost my wifi connection after updated Windows 10

I tried to solved from every angle, but I could not solve, any body faces such problem.


Regards,



Diagnostics Information (Network Adapter)



Details about network adapter diagnosis:



Network adapter Wi-Fi driver information:



Description . . . . . . . . . . : Intel(R) Wireless-AC 9560 160MHz

Manufacturer . . . . . . . . . : Intel Corporation

Provider . . . . . . . . . . . : Microsoft

Version . . . . . . . . . . . : 20.50.0.5

Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwtw06.inf

Inf File Date . . . . . . . . . : Tuesday, March 19, 2019 4:43:34 AM

Section Name . . . . . . . . . : Install_MPCIEX_DELLM2CRF2_9560_AC_2x2_HMC_WINT_64_AC

Hardware ID . . . . . . . . . . : pci\ven_8086&dev_a370&subsys_40308086

Instance Status Flags . . . . . : 0x180200a

Device Manager Status Code . . : 0

IfType . . . . . . . . . . . . : 71

Physical Media Type . . . . . . : 9





Diagnostics Information (Wireless Connectivity)


Details about wireless connectivity diagnosis:



Information for connection being diagnosed

Interface GUID: 64319307-ff66-4d46-b684-037f44be203b

Interface name: Intel(R) Wireless-AC 9560 160MHz

Interface type: Native WiFi



Connection incident diagnosed

Auto Configuration ID: 3





List of visible access point(s): 35 item(s) total, 35 item(s) displayed

BSSID BSS Type PHY Signal(dB) Chnl/freq SSID

-------------------------------------------------------------------------

94-B4-0F-32-C3-C0 Infra <unknown> -84 11 NTT_Employee

A0-2B-B8-70-52-23 Infra g -86 6 HP-Print-23-Officejet Pro 8620

D8-9D-67-3A-15-12 Infra g -90 6 HP-Print-12-Officejet 6700

94-B4-0F-32-C4-C2 Infra <unknown> -66 6 office

94-B4-0F-32-D4-C0 Infra <unknown> -83 1 NTT_Employee

94-B4-0F-32-61-60 Infra <unknown> -89 1 NTT_Employee

62-02-71-91-E3-71 Infra <unknown> -53 1 (Unnamed Network)

94-B4-0F-32-C3-C2 Infra <unknown> -85 11 office

94-B4-0F-32-C4-C0 Infra <unknown> -65 6 NTT_Employee

B0-38-29-04-1C-9B Infra <unknown> -79 1 Connect_4G_mini

94-B4-0F-32-C3-D2 Infra <unknown> -83 5805000 office

94-B4-0F-32-C3-D1 Infra <unknown> -85 5805000 NTT_Guest

DA-9C-67-5F-E4-3F Infra <unknown> -71 11 DIRECT-3f-HP M477 LaserJet

D0-13-FD-3E-23-A8 Infra <unknown> -65 11 V20_8098

D8-C7-C8-5E-FA-DA Infra <unknown> -52 5580000 office

D8-C7-C8-5E-FA-D8 Infra <unknown> -53 5580000 NTT_Employee

32-3A-64-D9-95-7C Infra <unknown> -55 5765000 DIRECT-AmALImsTB

48-FD-A3-17-AF-60 Infra <unknown> -64 1 Simon

D8-C7-C8-5E-FA-D0 Infra <unknown> -41 11 NTT_Employee

94-B4-0F-32-C4-D0 Infra <unknown> -62 5220000 NTT_Employee

0E-EC-DA-36-87-27 Infra <unknown> -81 5180000 POS-Testing

1E-EC-DA-36-87-27 Infra <unknown> -81 5180000 Test

FE-EC-DA-36-87-27 Infra <unknown> -80 5180000 geidea

AC-A3-1E-CD-64-92 Infra <unknown> -46 5765000 office

AC-A3-1E-CD-64-90 Infra <unknown> -46 5765000 NTT_Employee

94-B4-0F-32-C4-D2 Infra <unknown> -62 5220000 office

FE-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 geidea

FC-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 G-Guest

0E-EC-DA-1E-4C-9C Infra <unknown> -71 5240000 POS-Testing

82-02-71-91-E3-72 Infra <unknown> -59 5180000 Zhone5G_E371

8A-02-71-71-BE-A3 Infra <unknown> -62 5180000 Zhone5G_BEA2

FC-EC-DA-36-87-27 Infra <unknown> -81 5180000 G-Guest

AC-A3-1E-CD-64-80 Infra <unknown> -50 1 NTT_Employee

AC-A3-1E-CD-64-82 Infra <unknown> -53 1 office

D8-C7-C8-5E-FA-D2 Infra <unknown> -41 11 office



Connection History



Information for Auto Configuration ID 3



List of visible networks: 17 item(s) total, 17 item(s) displayed

BSS Type PHY Security Signal(RSSI) Compatible SSID

------------------------------------------------------------------------------

Infra <unknown> Yes 93 Yes NTT_Employee

Infra g Yes 24 Yes HP-Print-23-Officejet Pro 8620

Infra g No 16 Yes HP-Print-12-Officejet 6700

Infra <unknown> Yes 93 Yes office

Infra <unknown> Yes 86 Yes (Unnamed Network)

Infra <unknown> Yes 40 Yes Connect_4G_mini

Infra <unknown> Yes 26 Yes NTT_Guest

Infra <unknown> Yes 65 Yes DIRECT-3f-HP M477 LaserJet

Infra <unknown> Yes 80 Yes V20_8098

Infra <unknown> Yes 85 Yes DIRECT-AmALImsTB

Infra <unknown> Yes 80 Yes Simon

Infra <unknown> Yes 65 Yes POS-Testing

Infra <unknown> Yes 35 Yes Test

Infra <unknown> Yes 67 Yes geidea

Infra <unknown> Yes 67 Yes G-Guest

Infra <unknown> Yes 83 Yes Zhone5G_E371

Infra <unknown> Yes 81 Yes Zhone5G_BEA2



List of preferred networks: 0 item(s)



Information for Auto Configuration ID 2



List of visible networks: 22 item(s) total, 22 item(s) displayed

BSS Type PHY Security Signal(RSSI) Compatible SSID

------------------------------------------------------------------------------

Infra <unknown> Yes 62 Yes geidea

Infra <unknown> Yes 38 Yes DIRECT-4RDESKTOP-NKJBIT2msUX

Infra <unknown> Yes 22 Yes bahaa

Infra <unknown> Yes 95 Yes office

Infra <unknown> Yes 31 Yes NTT_Guest

Infra <unknown> Yes 80 Yes G-Guest

Infra <unknown> Yes 92 Yes (Unnamed Network)

Infra <unknown> Yes 96 Yes NTT_Employee

Infra <unknown> Yes 38 Yes Connect_4G_mini

Infra <unknown> Yes 13 Yes AndroidAP

Infra <unknown> Yes 80 Yes HUAWEI P smart

Infra <unknown> Yes 53 Yes HW-RE

Infra <unknown> Yes 67 Yes DIRECT-3f-HP M477 LaserJet

Infra <unknown> Yes 81 Yes V20_8098

Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB

Infra <unknown> Yes 50 Yes Simon

Infra <unknown> Yes 62 Yes POS-Testing

Infra <unknown> Yes 33 Yes Test

Infra <unknown> Yes 83 Yes Zhone5G_E371

Infra <unknown> Yes 62 Yes Zhone5G_BEA2

Infra <unknown> Yes 26 Yes DIRECT-D9-HP

Infra <unknown> Yes 16 Yes HW-4G-MobileWiFi-2CDC



List of preferred networks: 0 item(s)



Information for Connection ID 2

Connection started at: 2019-11-18 15:37:55-039

Auto Configuration ID: 2

Profile: Discovery connection

SSID: NTT_Employee

SSID length: 12

Connection mode: Infra

Security: Yes

Pre-Association and Association

Connectivity settings provided by hardware manufacturer (IHV): No

Security settings provided by hardware manufacturer (IHV): No

Profile matches network requirements: Success

Pre-association status: Success

Association status: Success

Last AP: 94-b4-0f-32-c4-d0

Security and Authentication

Configured security type: WPA2-802.1X

Configured encryption type: CCMP(AES)

802.1X protocol: Yes

Authentication mode: Invalid (5)

Number of 802.1X restarts: 1

Number of 802.1X failures: 0

Key exchange initiated: No

Number of security packets received: 13

Number of security packets sent: 6

Security attempt status: Fail 0x00038001



Information for Auto Configuration ID 1



List of visible networks: 22 item(s) total, 22 item(s) displayed

BSS Type PHY Security Signal(RSSI) Compatible SSID

------------------------------------------------------------------------------

Infra <unknown> Yes 80 Yes HW-RE

Infra <unknown> Yes 33 Yes NTT_Guest

Infra <unknown> Yes 35 Yes DIRECT-4RDESKTOP-NKJBIT2msUX

Infra <unknown> Yes 83 Yes (Unnamed Network)

Infra g No 24 Yes HP-Print-12-Officejet 6700

Infra <unknown> Yes 95 Yes NTT_Employee

Infra <unknown> Yes 94 Yes (Unnamed Network)

Infra g Yes 18 Yes HP-Print-23-Officejet Pro 8620

Infra <unknown> Yes 62 Yes DIRECT-3f-HP M477 LaserJet

Infra <unknown> Yes 29 Yes DIRECT-97-HP OfficeJet Pro 8720

Infra <unknown> Yes 14 Yes DIRECT-73-HP M452 LaserJet

Infra <unknown> Yes 40 Yes Connect_4G_mini

Infra <unknown> Yes 80 Yes V20_8098

Infra <unknown> Yes 90 Yes office

Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB

Infra <unknown> Yes 78 Yes Simon

Infra <unknown> Yes 67 Yes POS-Testing

Infra <unknown> Yes 31 Yes Test

Infra <unknown> Yes 67 Yes geidea

Infra <unknown> Yes 67 Yes G-Guest

Infra <unknown> Yes 83 Yes Zhone5G_E371

Infra <unknown> Yes 82 Yes Zhone5G_BEA2



List of preferred networks: 0 item(s)



Information for Connection ID 1

Connection started at: 2019-11-18 15:37:17-605

Auto Configuration ID: 1

Profile: Discovery connection

SSID: NTT_Employee

SSID length: 12

Connection mode: Infra

Security: Yes

Pre-Association and Association

Connectivity settings provided by hardware manufacturer (IHV): No

Security settings provided by hardware manufacturer (IHV): No

Profile matches network requirements: Success

Pre-association status: Success

Association status: Success

Last AP: ac-a3-1e-cd-64-90

Security and Authentication

Configured security type: WPA2-802.1X

Configured encryption type: CCMP(AES)

802.1X protocol: Yes

Authentication mode: Invalid (5)

Number of 802.1X restarts: 1

Number of 802.1X failures: 0

Key exchange initiated: No

Number of security packets received: 6

Number of security packets sent: 5

Security attempt status: Fail 0x00038001


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