Windows 11 :( Your device ran into a problem and needs to restart...

  • Thread starter Thread starter Melody Chen1
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Melody Chen1

Hello there!My laptop has been working fine until three days ago. This blue screen keeps popping up randomly and restarting my computer. It restarts it really fast, so when I look away to read something and look back, it had already restarted. I can't get any work done.It says:Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.There is a QR code and for more information about this issue and possible fixes, visit Resolving Blue Screen errors in Windows - Microsoft Support. If you call a support person, give them this info: Stop code: BAD_POOL_CA

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